Difference between revisions of "I know my login and password but am still having problems"
From Help Wiki
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'''Solution:''' | '''Solution:''' | ||
* Login onto a windows system connected to the Evergreen network (such as your office computer). Hit CTRl-Alt-Del and choose the change password button. | * Login onto a windows system connected to the Evergreen network (such as your office computer). Hit CTRl-Alt-Del and choose the change password button. | ||
+ | |||
+ | ==Trying to login to a wiki?== | ||
+ | There are a few known issues with logging into wikis at Evergreen. See the [http://www2.evergreen.edu/wikis/wikidocs/index.php?title=Wiki_Login_Help Wiki Login Help] page in [http://www2.evergreen.edu/wikis/wikidocs/ WikiDocs]. | ||
''<< back to [[Login Help]]'' | ''<< back to [[Login Help]]'' |
Revision as of 11:41, 6 March 2007
Reasons why your account may not be working
The wrong password was entered 3 times and locked your account
Solution:
- wait 5 minutes for account to be unlocked and try again or
- Students: go to the computer center help desk and request your account be unlocked
- Faculty and Staff: contact Technical Support Services at x6625
There is a hold on your account (Students Only)
Solution:
- Students: go to the computer center help desk and request assistance with your account
You haven't changed your password in a long time (Faculty Only)
Accounts where the password has not been changed in the last 4 years may fail to authenticate to web-based resource using Single Sign-On.
Solution:
- Login onto a windows system connected to the Evergreen network (such as your office computer). Hit CTRl-Alt-Del and choose the change password button.
Trying to login to a wiki?
There are a few known issues with logging into wikis at Evergreen. See the Wiki Login Help page in WikiDocs.
<< back to Login Help