Difference between revisions of "I know my login and password but am still having problems"

From Help Wiki
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==Reasons why your account may not be working==
 
==Reasons why your account may not be working==
*the wrong password was entered 3 times and locked your account
+
The wrong password was entered 3 times and locked your account
  
 
'''Solution:'''  
 
'''Solution:'''  
wait x minutes for account to be unlocked and try again or
+
* wait x minutes for account to be unlocked and try again or
Students: go to the computer center help desk and request your account be unlocked
+
* Students: go to the computer center help desk and request your account be unlocked
Faculty: contact Technical Support Services at x6625
+
* Faculty: contact Technical Support Services at x6625

Revision as of 17:20, 20 February 2007

Reasons why your account may not be working

The wrong password was entered 3 times and locked your account

Solution:

  • wait x minutes for account to be unlocked and try again or
  • Students: go to the computer center help desk and request your account be unlocked
  • Faculty: contact Technical Support Services at x6625