Difference between revisions of "I know my login and password but am still having problems"

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==Reasons why your account may not be working==
 
==Reasons why your account may not be working==
 
*the wrong password was entered 3 times and locked your account
 
*the wrong password was entered 3 times and locked your account
'''Solution:''' wait x minutes for account to be unlocked and try again or
+
 
 +
'''Solution:'''  
 +
wait x minutes for account to be unlocked and try again or
 
  Students: go to the computer center help desk and request your account be unlocked
 
  Students: go to the computer center help desk and request your account be unlocked
 
  Faculty: contact Technical Support Services at x6625
 
  Faculty: contact Technical Support Services at x6625

Revision as of 17:19, 20 February 2007

Reasons why your account may not be working

  • the wrong password was entered 3 times and locked your account

Solution:

wait x minutes for account to be unlocked and try again or
Students: go to the computer center help desk and request your account be unlocked
Faculty: contact Technical Support Services at x6625