Difference between revisions of "I know my login and password but am still having problems"

From Help Wiki
Line 4: Line 4:
 
'''Solution:'''  
 
'''Solution:'''  
 
* wait x minutes for account to be unlocked and try again or
 
* wait x minutes for account to be unlocked and try again or
* Students: go to the computer center help desk and request your account be unlocked
+
* '''Students:''' go to the computer center help desk and request your account be unlocked
* Faculty: contact Technical Support Services at x6625
+
* '''Faculty:''' contact Technical Support Services at x6625

Revision as of 17:20, 20 February 2007

Reasons why your account may not be working

The wrong password was entered 3 times and locked your account

Solution:

  • wait x minutes for account to be unlocked and try again or
  • Students: go to the computer center help desk and request your account be unlocked
  • Faculty: contact Technical Support Services at x6625