Difference between revisions of "I know my login and password but am still having problems"

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==Reasons why your account may not be working==
 
==Reasons why your account may not be working==
===The wrong password was entered 3 times and locked your account===
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====The wrong password was entered 3 times and locked your account====
 
'''Solution:'''  
 
'''Solution:'''  
 
* wait x minutes for account to be unlocked and try again or
 
* wait x minutes for account to be unlocked and try again or

Revision as of 17:26, 20 February 2007

Reasons why your account may not be working


The wrong password was entered 3 times and locked your account

Solution:

  • wait x minutes for account to be unlocked and try again or
  • Students: go to the computer center help desk and request your account be unlocked
  • Faculty: contact Technical Support Services at x6625


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