Difference between revisions of "I know my login and password but am still having problems"

From Help Wiki
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* '''Faculty:''' contact Technical Support Services at x6625
 
* '''Faculty:''' contact Technical Support Services at x6625
  
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====There is a hold on your account (Students Only)====
 
====There is a hold on your account (Students Only)====
 
'''Solution:'''  
 
'''Solution:'''  

Revision as of 17:28, 20 February 2007

Reasons why your account may not be working


The wrong password was entered 3 times and locked your account

Solution:

  • wait x minutes for account to be unlocked and try again or
  • Students: go to the computer center help desk and request your account be unlocked
  • Faculty: contact Technical Support Services at x6625

There is a hold on your account (Students Only)

Solution:

  • Students: go to the computer center help desk and request assistance with your account


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