Network FAQ

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Network FAQ

Why is the Internet so slow?
The entire campus (including the dorms)shares a newly installed 9mb fiber optic cable. Evergreen only uses the bandwidth it normally needs, not all that is available. This means that sometimes (high use times) our connection is really slow.
When is the best time to use the Internet on campus?
Early morning is the busiest time (because many students are finishing up their work before class.) Usage also spikes between 2-5pm, when people are getting out of class. A good rule of thumb is the later it is, the faster your connection will be.
I thought I could access network files from home. Where's my paper?
Personal network file space can be accessed from home, but files on Scratch can't. Scratch is only available on campus. (For more on Scratch, see the Calawah page.)
I saved my work on Scratch, now I can't find it.
Tough luck. Scratch is accessible by everyone. That means anyone can delete a file. Scratch only has 2-5G available storage space. If it is full, SOMEONE WILL DELETE YOUR WORK. This is especailly true at the end of the quarter. Scratch is great if you're moving between computers. It's not good for any long term or important storage.(For more on Scratch, see the Calawah page.)
My @evergreen.edu account isn't working.
Go to the Computer Center. They are the only ones who can fix your account and you need to go IN PERSON for security reasons.