Difference between revisions of "Printer Hardware Support"
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== Printing Support == | == Printing Support == | ||
| − | The Support Center provides | + | The Support Center provides basic support of the print environment. |
| − | * Initial configuration and networking | + | * Initial setup, configuration and networking |
* Troubleshoot printing issues as they relate to the desktop configurations | * Troubleshoot printing issues as they relate to the desktop configurations | ||
* Disposal of college owned printers | * Disposal of college owned printers | ||
== Printer Hardware Maintenance and Repair Services == | == Printer Hardware Maintenance and Repair Services == | ||
| − | The college | + | The college does not provide hardware maintenance or repair services of printers. Small desktop printers are consumable items and do not fall under any repair agreements. Options for hardware maintenance and repair for larger high output devices include the following: |
| − | * Purchase hardware with an extended maintenance contract | + | * Purchase hardware through the purchasing office with an extended maintenance contract |
* Lease hardware through the college bookstore that would include a maintenance and repair service as part of the lease agreement | * Lease hardware through the college bookstore that would include a maintenance and repair service as part of the lease agreement | ||
* Purchase small inexpensive desktop print devices that can be more easily replaced if necessary | * Purchase small inexpensive desktop print devices that can be more easily replaced if necessary | ||
| + | |||
| + | == Printer Purchasing == | ||
| + | The college will acquire printers through two different strategies. If a work area would like to purchase a printer, they may do this based on supported devices as identified below. Devices that are requested that are not on this list would require specific review and approval by C&C before purchasing. These printers are supported by C&C as described later in this article. | ||
| + | |||
| + | Alternatively a work area may decide to lease a printer or MFD through the bookstore. This is a good option for areas that are looking for a fully supported printing experience that can include materials (paper and toner), repair and replacement. For more information regarding this option customers should be pointed to the Greener Store for more information. | ||
| + | |||
| + | The printers below are currently approved for purchase through the college purchasing office. | ||
| + | |||
| + | ===== '''Desktop Printers''' ===== | ||
| + | * Black and white - M402dne ~ $250.00 | ||
| + | * Color - M452dn ~$275.00 | ||
| + | |||
| + | ===== '''Low Capacity Network Printers''' ===== | ||
| + | * Black and white - M506dn or 506x ~$800.00 | ||
| + | * Color - M553dn or 553x ~$800.00 | ||
| + | |||
| + | ===== '''Mid-Capacity Network Printers''' ===== | ||
| + | * Black and white - M609dn ~$1800.00 | ||
| + | * Color - M652dn ~ $1300.00 | ||
| + | |||
| + | ===== '''High-Capacity Network Printers''' ===== | ||
| + | * Black and white -M806dn ~ $3400.00 | ||
| + | * Color - M750 ~$2700.00 | ||
Revision as of 11:37, 11 January 2019
Printing Support
The Support Center provides basic support of the print environment.
- Initial setup, configuration and networking
- Troubleshoot printing issues as they relate to the desktop configurations
- Disposal of college owned printers
Printer Hardware Maintenance and Repair Services
The college does not provide hardware maintenance or repair services of printers. Small desktop printers are consumable items and do not fall under any repair agreements. Options for hardware maintenance and repair for larger high output devices include the following:
- Purchase hardware through the purchasing office with an extended maintenance contract
- Lease hardware through the college bookstore that would include a maintenance and repair service as part of the lease agreement
- Purchase small inexpensive desktop print devices that can be more easily replaced if necessary
Printer Purchasing
The college will acquire printers through two different strategies. If a work area would like to purchase a printer, they may do this based on supported devices as identified below. Devices that are requested that are not on this list would require specific review and approval by C&C before purchasing. These printers are supported by C&C as described later in this article.
Alternatively a work area may decide to lease a printer or MFD through the bookstore. This is a good option for areas that are looking for a fully supported printing experience that can include materials (paper and toner), repair and replacement. For more information regarding this option customers should be pointed to the Greener Store for more information.
The printers below are currently approved for purchase through the college purchasing office.
Desktop Printers
- Black and white - M402dne ~ $250.00
- Color - M452dn ~$275.00
Low Capacity Network Printers
- Black and white - M506dn or 506x ~$800.00
- Color - M553dn or 553x ~$800.00
Mid-Capacity Network Printers
- Black and white - M609dn ~$1800.00
- Color - M652dn ~ $1300.00
High-Capacity Network Printers
- Black and white -M806dn ~ $3400.00
- Color - M750 ~$2700.00
