Difference between revisions of "Reset password for former student account"

From Help Wiki
 
(4 intermediate revisions by 4 users not shown)
Line 1: Line 1:
{{TwoColumn|lead=
 
  
 +
<div class="container-fluid">
 +
<div class="row">
 +
<div class="col-md-8">
 +
{{change-alert}}
 +
<div class="lead">
 
Currently, you may only reset a password for an account you have activated (logged into at least once.)
 
Currently, you may only reset a password for an account you have activated (logged into at least once.)
|content=
+
</div>
 +
 
 
====To Reset your FS Account Password====
 
====To Reset your FS Account Password====
 
*Ensure you have logged in at least once before, or this process won't work
 
*Ensure you have logged in at least once before, or this process won't work
Line 13: Line 18:
 
*If the system reports an error when you try to reset, it means that you have not logged in at least once before
 
*If the system reports an error when you try to reset, it means that you have not logged in at least once before
 
*Registration and Records can help you login to your former student account, you can contact them at 360-867-6180 or by creating a support ticket from the right sidebar
 
*Registration and Records can help you login to your former student account, you can contact them at 360-867-6180 or by creating a support ticket from the right sidebar
|sidebar=
+
 
 +
 
 +
<!-- end col-md-8 -->
 +
</div>
 +
<div class="col-md-1"></div>
 +
<div class="col-md-3 sidebar">
 
{{Having Trouble Logging In}}
 
{{Having Trouble Logging In}}
 
----
 
----
Line 19: Line 29:
  
 
{{GetHelp}}
 
{{GetHelp}}
}}
 
  
[[Category:Evergreen Login]]
+
<!-- end col-md-3-->
 +
</div>
 +
<!-- end row-->
 +
</div>
 +
<!-- end container-->
 +
</div>
 +
<!-- Generator=Template:TwoColumn -->
 +
__NOTOC__
 +
__NOEDITSECTION__
 +
 
 +
[[Category:Evergreen Account]]

Latest revision as of 17:06, 11 June 2019

Heads Up!
We're making changes to improve this process.
Changes are scheduled for 6/12/2019, check back for updated info.

Currently, you may only reset a password for an account you have activated (logged into at least once.)

To Reset your FS Account Password

  • Ensure you have logged in at least once before, or this process won't work
  • Visit the self service reset page
  • Enter your username and student ID number
  • Answer your secret question
  • You will then be presented with the option to create a new password

I am receiving an error while trying to reset my password

  • If the system reports an error when you try to reset, it means that you have not logged in at least once before
  • Registration and Records can help you login to your former student account, you can contact them at 360-867-6180 or by creating a support ticket from the right sidebar