Difference between revisions of "Reset password for former student account"

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Currently, you may only reset a password for an account you have activated (logged into at least once.)
 
Currently, you may only reset a password for an account you have activated (logged into at least once.)
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Latest revision as of 16:06, 11 June 2019

Heads Up!
We're making changes to improve this process.
Changes are scheduled for 6/12/2019, check back for updated info.

Currently, you may only reset a password for an account you have activated (logged into at least once.)

To Reset your FS Account Password

  • Ensure you have logged in at least once before, or this process won't work
  • Visit the self service reset page
  • Enter your username and student ID number
  • Answer your secret question
  • You will then be presented with the option to create a new password

I am receiving an error while trying to reset my password

  • If the system reports an error when you try to reset, it means that you have not logged in at least once before
  • Registration and Records can help you login to your former student account, you can contact them at 360-867-6180 or by creating a support ticket from the right sidebar