Difference between revisions of "Student Email Overview"

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<p> Evergreen hosts student email using Microsoft Exchange. <br />
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'''''Starting December 13, 2013,''''' <br />
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'''''all student email accounts will be migrated to Exchange 2010'''''. <br />
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The articles and information below provide help regarding email in general <br />
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along with what's new in Exchange 2010. </p>
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Evergreen hosts student email using Microsoft Exchange, an industry-standard enterprise system.  Email is the primary official medium for communication between Evergreen faculty/staff and students.
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====Help for General Use====
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Setup, management, troubleshooting, and more
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*[[Login Help]]
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*[[Forgot My Password]]
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*[https://cas.evergreen.edu/CasPasswordReset/ Reset Your Password]
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*[[Forgot My Login Name]]
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*[http://wikis.evergreen.edu/computing/index.php/Full_Inbox My Inbox is Too Full]
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*Campus Forums 
  
====General Information for Students====
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====COMING SOON!====
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====What's New in Exchange 2010====
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Information and visual guides
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*[[Webmail Overview]]
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*COMING: How to switch view mode from default setting (Conversations by Date)
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====Auto-Forwarding====
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Through [https://my.evergreen.edu my.evergreen.edu] you can set your evergreen email account to auto-forward to an external email address (such as Hotmail, Gmail, MSN, etc.). Be aware that if you select this option, you are then responsible for making sure you are receiving email from Evergreen. Test it if you're unsure by sending a message to your Evergreen account. If you don't get it, there may be a problem with your forwarding address or provider.
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====Mailbox Capacity and Purge Timeline Information====
  
 
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====Tesctalk and Tesccrier lists====
 
These lists are available as "opt in," meaning you must subscribe to the forum to  receive messages. There are many ways that you can customize how you view the postings in these forums. It doesn't have to be just email. For help with managing your subscriptions, see [[Tesctalk and Tesccrier Management]].
 
 
:'''Tesccrier''' is provided to help keep members of the community abreast of events that happen here at Evergreen (e.g., theater events, music events, athletic events, on-campus events hosted by non-campus groups). The Tesccrier list can also be used to announce off-campus events that are directly related to Evergreen’s mission of teaching and learning. 
 
 
:'''Tesctalk''' is provided to facilitate discussions of interest to the campus community (e.g., current world events).
 
 
====Auto-Forwarding====
 
Through [https://my.evergreen.edu my.evergreen.edu] you can set your evergreen email account to auto-forward to an external email address (such as Hotmail, Gmail, MSN, etc.). Be aware that if you select this option, you are then responsible for making sure you are receiving email from Evergreen. Test it if you're unsure by sending a message to your Evergreen account. If you don't get it, there may be a problem with your forwarding address or provider.
 
  
 
====Need Additional Help?====
 
====Need Additional Help?====
  
*Call the Computer Center and talk with a live person at '''360-867-6227'''.
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*Call the [http://blogs.evergreen.edu/academiccomputing/ Computer Center] and talk with a live person at '''360-867-6227'''.
 
*[http://rails.evergreen.edu/contact/?site=ac-computing-help&recipient=acadcomphelp&tt=true Submit a Support Ticket].
 
*[http://rails.evergreen.edu/contact/?site=ac-computing-help&recipient=acadcomphelp&tt=true Submit a Support Ticket].
 
*Click on the email category link below to get a full listing of all the help articles related to email.
 
*Click on the email category link below to get a full listing of all the help articles related to email.

Revision as of 17:01, 11 December 2013

Evergreen hosts student email using Microsoft Exchange.
Starting December 13, 2013,
all student email accounts will be migrated to Exchange 2010.
The articles and information below provide help regarding email in general
along with what's new in Exchange 2010.

Help for General Use

Setup, management, troubleshooting, and more

COMING SOON!

What's New in Exchange 2010

Information and visual guides

  • Webmail Overview
  • COMING: How to switch view mode from default setting (Conversations by Date)



Auto-Forwarding

Through my.evergreen.edu you can set your evergreen email account to auto-forward to an external email address (such as Hotmail, Gmail, MSN, etc.). Be aware that if you select this option, you are then responsible for making sure you are receiving email from Evergreen. Test it if you're unsure by sending a message to your Evergreen account. If you don't get it, there may be a problem with your forwarding address or provider.


Mailbox Capacity and Purge Timeline Information

--> Student Mailbox Size 50MB
--> Maximum Attachment Size 10MB
--> Deleted items folder older than one day are purged
--> Junk email folder older than 30 days are purged
--> Sent items folder older than 90 days are purged
--> Webmail Address https://www.evergreen.edu/webmail


Need Additional Help?

  • Call the Computer Center and talk with a live person at 360-867-6227.
  • Submit a Support Ticket.
  • Click on the email category link below to get a full listing of all the help articles related to email.