Difference between revisions of "TAS Service Level Agreement"

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The Client Services Help Desk is also available for in-person help. <br />
 
Library building, room 1800 (first floor)<br />
 
8am and 6pm while classes are in session <br />
 
8am to 5pm when classes are not in session
 
  
 
===Faculty/Staff Help Articles and Categories===
 
===Faculty/Staff Help Articles and Categories===
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* [[:Category:Administrative Tools|Administrative Tools]]
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* [[Windows Operating Systems]]
* [[Banner for Faculty]]
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* [[Mac Operating Systems]]
* [[Faculty Technology Guide|Technology Guide for Faculty]]
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* [[Mobile Devices]]
* [[Curricular Technology Guide for Faculty]]
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* [[:Category:Email|Email]]
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* [[File Space Overview|File Space]]
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Revision as of 11:10, 30 May 2014

The Help Desk strives to provide the best technical support possible for Evergreen faculty and staff. A broad Service Level Agreement (SLA) helps to define what technologies are supported by the Help Desk and the level of support. If you are faculty or staff and are have any questions, please contact the Client Services help desk at 867-6627 or send us an email message.

Faculty/Staff Help Articles and Categories