Difference between revisions of "TAS Service Level Agreement"
From Help Wiki
|Line 35:||Line 35:|
Revision as of 09:06, 7 November 2016
The Help Desk strives to provide the best technical support possible for Evergreen faculty and staff. A broad Service Level Agreement (SLA) helps to define what technologies are supported by the Help Desk and the level of support.
Operating Systems and Devices
- Windows Operating Systems Windows XP, Windows7, Windows8 and Windows10
- Mac Operating Systems Mac OSX 10.7- 10.10.2
- Mobile Devices iPads, iPhones, Android
- Other Devices and Operating Systems Chromebooks, Surface Tablets,
Software and Applications