Difference between revisions of "TAS Service Level Agreement"

From Help Wiki
(More Help)
Line 8: Line 8:
 
         <div class="gradientshadow"></div>
 
         <div class="gradientshadow"></div>
  
===Faculty/Staff Help Articles and Categories===
+
<div class="row-fluid"> <!-- two span6 columns nested under span 8 -->
 
+
        <div class="row-fluid"> <!-- two span6 columns nested under span 8 -->
+
 
               <div class="span6">
 
               <div class="span6">
* [[Windows Operating Systems]]
+
====Operating Systems and Devices====
* [[Mac Operating Systems]]
+
*[[Windows Operating Systems]] Windows XP, Windows7 and Windows8
* [[Mobile Devices]]
+
*[[Mac Operating Systems]] Mac OSX 10.7- 10.9
 +
*[[Mobile Devices]] iPads, iPhones, Android
 +
*[[Other Devices and Operating Systems]] Chromebooks, Surface Tablets,
 
       <!-- end span6 -->
 
       <!-- end span6 -->
 
       </div>
 
       </div>
 
             <div class="span6">
 
             <div class="span6">
 
+
====Software and Applications====
* [[New Employee Information|New Employee Info]]
+
<categorytree mode=pages>Supported Software</categorytree>
* [[:Category:Printing|Printing]]
+
* [[:Category:Software Help|Software Help]]
+
* [http://www.evergreen.edu/computing/aboutus/about.htm Technology Staff/Depts.]
+
* [[:Category:Training and Help|Training and Help]]
+
* [[:Category:Web Publishing|Web Publishing]]
+
 
+
 
+
 
<!-- end span6 -->
 
<!-- end span6 -->
 
               </div>
 
               </div>

Revision as of 11:26, 30 May 2014

The Help Desk strives to provide the best technical support possible for Evergreen faculty and staff. A broad Service Level Agreement (SLA) helps to define what technologies are supported by the Help Desk and the level of support. If you are faculty or staff and are have any questions, please contact the Client Services help desk at 867-6627 or send us an email message.

Operating Systems and Devices

Software and Applications