http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&feed=atom&action=history
TAS Service Level Agreement - Revision history
2024-03-29T15:01:11Z
Revision history for this page on the wiki
MediaWiki 1.26.3
http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&diff=37856&oldid=prev
Carpenti at 21:02, 15 November 2018
2018-11-15T21:02:03Z
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 21:02, 15 November 2018</td>
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Carpenti
http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&diff=35904&oldid=prev
Holmm at 17:40, 10 October 2017
2017-10-10T17:40:26Z
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 17:40, 10 October 2017</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>====Software and Applications====</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>====Software and Applications====</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">Supported Software</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">[[Faculty_%26_Staff_Software_Support_Levels_-_TAS]]</ins></div></td></tr>
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Holmm
http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&diff=35903&oldid=prev
Holmm at 17:37, 10 October 2017
2017-10-10T17:37:12Z
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 17:37, 10 October 2017</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>====Software and Applications====</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>====Software and Applications====</div></td></tr>
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Holmm
http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&diff=33985&oldid=prev
Greenea at 00:06, 2 May 2017
2017-05-02T00:06:49Z
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 00:06, 2 May 2017</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">[[Category:TAS Procedures]]</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> </div></td></tr>
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Greenea
http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&diff=33981&oldid=prev
Greenea at 00:01, 2 May 2017
2017-05-02T00:01:13Z
<p></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 00:01, 2 May 2017</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>__NOTOC__</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>__NOTOC__</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>{{Landing|lead=</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>{{Landing|lead=</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>The Help Desk strives to provide the best technical support possible for Evergreen faculty and staff.  A broad Service Level Agreement (SLA) helps to define what technologies are supported by the Help Desk and the level of support.  </div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>The <ins class="diffchange diffchange-inline">Faculty & Staff </ins>Help Desk strives to provide the best technical support possible for Evergreen faculty and staff.  A broad Service Level Agreement (SLA) helps to define what technologies are supported by the Help Desk and the level of support.  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>|content=</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>|content=</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>The Help Desk provides different [[Levels of Support]] for different tools and technologies. These are defined as [[Full]], [[Limited]] and [[Best Effort]].</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>The Help Desk provides different [[Levels of Support]] for different tools and technologies. These are defined as [[Full]], [[Limited]] and [[Best Effort]].</div></td></tr>
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Greenea
http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&diff=33979&oldid=prev
Greenea: Greenea moved page Client Services Service Level Agreement to TAS Service Level Agreement
2017-05-02T00:00:39Z
<p>Greenea moved page <a href="/wiki/index.php/Client_Services_Service_Level_Agreement" class="mw-redirect" title="Client Services Service Level Agreement">Client Services Service Level Agreement</a> to <a href="/wiki/index.php/TAS_Service_Level_Agreement" title="TAS Service Level Agreement">TAS Service Level Agreement</a></p>
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<td colspan='1' style="background-color: white; color:black; text-align: center;">Revision as of 00:00, 2 May 2017</td>
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Greenea
http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&diff=33934&oldid=prev
Carpenti at 22:21, 28 April 2017
2017-04-28T22:21:32Z
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<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">[[Category:Client Services]]</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> </div></td></tr>
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Carpenti
http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&diff=31078&oldid=prev
Rip at 16:06, 7 November 2016
2016-11-07T16:06:21Z
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 16:06, 7 November 2016</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>[[Category:Client Services]]</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>[[Category:Client Services]]</div></td></tr>
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Rip
http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&diff=29887&oldid=prev
Greenea at 23:33, 11 October 2016
2016-10-11T23:33:31Z
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 23:33, 11 October 2016</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1" >Line 1:</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>__NOTOC__</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>__NOTOC__</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>{{Landing|lead=</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>{{Landing|lead=</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>The Help Desk strives to provide the best technical support possible for Evergreen faculty and staff.  A broad Service Level Agreement (SLA) helps to define what technologies are supported by the Help Desk and the level of support. <del class="diffchange diffchange-inline"> If you are faculty or staff and are have any questions, please contact the Technology and Application Services help desk at 867-6627 or send us an [https://help.evergreen.edu/contact/cs/index  email message].  </del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>The Help Desk strives to provide the best technical support possible for Evergreen faculty and staff.  A broad Service Level Agreement (SLA) helps to define what technologies are supported by the Help Desk and the level of support.  </div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">|content=</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>The Help Desk provides different [[Levels of Support]] for different tools and technologies. These are defined as [[Full]], [[Limited]] and [[Best Effort]].</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>The Help Desk provides different [[Levels of Support]] for different tools and technologies. These are defined as [[Full]], [[Limited]] and [[Best Effort]].</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
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Greenea
http://helpwiki.evergreen.edu/wiki/index.php?title=TAS_Service_Level_Agreement&diff=29762&oldid=prev
Carpenti at 22:59, 9 October 2016
2016-10-09T22:59:56Z
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 22:59, 9 October 2016</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l5" >Line 5:</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>The Help Desk provides different [[Levels of Support]] for different tools and technologies. These are defined as [[Full]], [[Limited]] and [[Best Effort]].</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>The Help Desk provides different [[Levels of Support]] for different tools and technologies. These are defined as [[Full]], [[Limited]] and [[Best Effort]].</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|col1</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|col1<ins class="diffchange diffchange-inline">=</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>====Operating Systems and Devices====</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>====Operating Systems and Devices====</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>*[[Windows Operating Systems]] Windows XP, Windows7, Windows8 and Windows10</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>*[[Windows Operating Systems]] Windows XP, Windows7, Windows8 and Windows10</div></td></tr>
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Carpenti