Microsoft Authenticator Setup

From Help Wiki

The following steps will get you setup using the Microsoft Authenticator app for MFA.

Installing Microsoft Authenticator

  • You will need both your phone and a computer to do this setup.
  • Install the Microsoft Authenticator app on your phone. If prompted, allow notifications. If you already have it installed and want to add a new phone skip to the next step.
iOS Authenticator QR code
Android Authenticator QR code
  • Next, visit Microsoft's MFA setup page: https://aka.ms/mfasetup from another computer or device. Sign in with your Evergreen account (e.g. username@evergreen.edu). You may also be asked to sign in to the Evergreen sign-in page.
    M365 login page for Evergreen
  • Once signed in, you will be prompted to provide more information. Click Next.
  • If you've already downloaded the authenticator app, click the Next button on your computer.
    More information page as part of setting up Authenticator
  • These are the series of dialog you will go through to get the QR code you will need.
MFA Authenticator setup step 1
MFA Authenticator setup step 2
MFA Authenticator setup step 3
MFA Authenticator setup step 4
MFA Authenticator setup step 5
  • Open the Authenticator app. If prompted, allow notifications. Then select "Add Work or School Account" and "Scan QR code." You may need to allow the Microsoft Authenticator app to access your camera. If these options do not show up or you are already using the app for other services, press the plus icon at the top right of the app. With the scan option ready, you can now retrieve the QR code. Click next on your computer.
Authenticator account types
Authenticator account types
  • Hold your phone up to your computer screen and scan the QR code displayed on your computer. The account will be temporarily added to your Microsoft Authenticator app. Select Next on the computer to make this a permanent method.
  • You should see a message on your computer saying, "Let's try it out." You should also get an approval notification on your smartphone. Enter the number on your computer screen into the notification on your phone.
  • How to test this if you are faculty. Go to my.evergreen.edu in a browser. It will require MFA to allow you access.