View source for User:Greenea/Teams Phone Quick Start

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[[File:Teams-logo.png|75px|left]]''New to Teams Phone?'' This guide helps you transition from traditional handsets to our campus cloud calling system.
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'''Audience:''' Faculty, Staff, and Student Employees <br />


===Getting Started===
Before you dive into the features, ensure your hardware is ready.

* '''Audio Check:''' Use a certified headset (recommended) or your computer’s built-in mic/speakers.
* '''The App:''' Ensure you are logged into the Microsoft Teams '''desktop client''' for the best experience.


===Get Familiar===
Watch this quick [https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f Overview of Teams calls video] (1:53).

====Core Calling Features====
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=== More Advanced Features===
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'''Note:''' Some advanced features like '''Call Queues''' or '''Auto Attendants''' are managed at the work unit level. If you believe you should be part of a queue and don't see it, contact your work area lead.}}

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===Need Technical Support?===
If you are experiencing dropped calls or audio issues, please try these steps:

#Check your internet connection (Wi-Fi vs. Ethernet).
#Verify your [https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-427f-bcf2-a361916c0fc9 Call Settings].
# '''Still need help?''' [https://forms.office.com/r/N978eF6R9h Submit a technology support request] or [https://forms.office.com/Pages/ResponsePage.aspx?id=98-tIm_ApkmPIFBxHEDdqvyt26IFDmlIvh4AArZzaX1UMkZBUDlPRFIwUVJBNFJLMTJSN01YTFg1TiQlQCN0PWcu Request help as a guest].



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