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| + | __NOTOC__ |
| − | '''Helpful information about IT tools and resources for Faculty, 2006-2007'''
| + | <div class="row-fluid"> |
| | + | <div class="span8 "> |
| | + | <div class="lead">The Technology Support Center and Academic Technologies are your gateways to getting started. Primary resources for faculty needing technology help are listed below. |
| | + | </div> |
| | + | <div class="gradientshadow"></div> |
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| − | (for more information on any topic below, click on any of the text displayed in [http://www2.evergreen.edu/wikis/itsurvivalguide/index.php?title=Faculty_IT_Quick_Reference blue])
| + | ====Technology Support Center==== |
| | + | From telephones to Microsoft Office to email, the Technology Support Center is your contact for all desktop support and technical support. They can be reached M-F 8:00am-5:00pm at X6627 or via email at support@evergreen.edu. The partial list below provides a snapshot of common areas of support and links to associated online help. |
| | + | :*'''[[Email_Help | Email]]''' - How to connect on campus or off, and associated account issues |
| | + | :*'''[[Login_Help | Evergreen Account]]''' - Need help logging in? Here are the basics. |
| | + | :*'''[[MyEvergreen_Help | My.evergreen.edu]]''' - Your gateway into program budgets, enrollment information and much more. |
| | + | :*'''[http://blogs.evergreen.edu/computerrequests/ Office Computer Requests]''' - Need a new computer for your office? This link takes you to the Dean's area form where you can request hardware and software. |
| | + | :*'''Desktop and Laptop Help''' - The help desk is available to help you with your Evergreen-owned desktop or laptop, including assistance with installing/ troubleshooting software and/or hardware. |
| | + | :*'''Telephones''' - Same as above, the help desk is the place to call if you have questions or problems with your office phone |
| | + | :*'''[[File_Space_Overview | Network file space]] - How to store and access your information on and off campus.''' |
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| − | ==What's New in Curricular IT at Evergreen?== | + | ====Academic Technologies==== |
| − | Visit the [http://www.evergreen.edu/computing/acc/instructionaltech.htm Instructional Technology] web pages to become familiar with the complete list of web-based Teaching and Learning tools that are available and arrange an appointment with your [http://www.evergreen.edu/computing/acc/liaisons.htm Academic Computing Liaison] to discuss the optimal technologies to support your instructional activities. Here are some recent additions to our toolset:
| + | Focused on students, the Academic Technologies support desk is your contact for technology in support of your class and can help you find or develop the technology solution that best matches your curricular needs. |
| | + | Some of these are listed in the [[Curricular Technology Guide for Faculty]] with associated help resources, but if you have any questions that you can't find answers to, please submit a support ticket at [http://www.help.evergreen.edu/ help.evergreen.edu]. |
| | + | :*'''[[Curricular Support Overview]]''' - An overview of support provided by Academic Technologies. |
| | + | :*'''[[Curricular Technology Tools]]''' - Academic technology tools available to faculty for use in their teaching |
| | + | </div> |
| | + | </div> |
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| − | *For interactive class sites, we often recommend moodle-based learning communities. '''''[http://elms.evergreen.edu/ Moodle]''''' - similar to “Blackboard”, Moodle supports structured course-work with tools like assignments, quizzes, peer assessment, etc. Moodle is easy to use and has many powerful features designed to augment the classroom experience. We've recently updated and revamped this system.
| + | [[Category:Training and Help]] |
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| − | *'''''[http://blogs.evergreen.edu/ Blogs]''''' - a personal journal that is frequently updated and intended for general public consumption. Blogs generally represent the personality of the author and allow others to post comments or critique. Our new system, based on the popular Wordpress platform, allows students and faculty to create personal journals as well as project or class websites at any time. Access the system using your Evergreen login.
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| − | *'''''[http://www2.evergreen.edu/wikis/itsi/index.php?title=Wikis Wikis]''''' - Wikis are best when you’re focusing on group (collaborative) authoring of a piece of written work. (e.g. books, papers, etc). This page was created using Evergreen's wiki tool!
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| − | *'''''[http://portfolio.evergreen.edu/ the Portfolios System]''''' is a new addition to our online tools. Like the blog system, it is oriented around individual accounts, rather than course-based accounts. You or your students can access the system at any time to create an account and start your portfolio. For first time access, please login to [http://elms.evergreen.edu/ our ELMS page (Moodle)] first, and then click on the "portfolios" link from there.
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| − | ==IT Teams and Services Directory==
| + | |
| − | *[http://www.evergreen.edu/support/ '''Faculty/Staff Help Desk'''], Library 1806, ext. 6627 - provides a single point of contact for Evergreen faculty and staff to receive assistance in resolving computing and network questions and problems.
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| − | *[http://www.evergreen.edu/academiccomputing/ '''Academic Computing (AC)'''], Library 2600, ext. 6235 - General instructional technology support to Evergreen's curriculum, faculty and students through hardware and software resources, consultation and management of the Computer Center.
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| − | *[http://scicomp.evergreen.edu/ '''Computer Applications Lab (CAL)'''], LabII 1st Floor, ext. 6426 - The primary computing facility for Evergreen science students and programs - as well as a wide range of other computing resources. From data acquisition to maintenance of the campus weather station, the Scientific Computing group supports Evergreen science programs at both the undergraduate and graduate levels.
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| − | *[http://www.evergreen.edu/computercenter/ '''Computer Center'''], Library 2600, ext. 6231 - Computing Classrooms for scheduled curricular use and general-access computer workstations for student use.
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| − | *[http://www.evergreen.edu/media/em/ '''Electronic Media (EM)'''], Library 1501, ext. 6270 - Animation labs, Audio Studios, Audio/Video Event Production, Film Editing, Music Technology labs, Digital Video Editing, Multimedia: Electronic Media (EM) provides instructional workshops, facility support and maintenance, and scheduling for campus media production facilities. EM also provides production support for campus audio and video events as well as supporting the A/V-equipped classrooms across campus.
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| − | *[http://www.evergreen.edu/media/ml/ '''Media Loan'''], Library 2504, ext. 6253 - Media Loan, Advanced Production Services, Audio Studio and Online Media Resources: Media Loan circulates audio/video and photographic equipment to Evergreen students, faculty and staff.
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| − | *[http://photo.evergreen.edu/portal/home.htm '''Photoland'''], Library 1310, ext. 6562 - Photo Production Services, the Digital Imaging Studio (DIS) and the Photo Center: Photo provides the Evergreen community with photo production services, instruction, supplies and support. Traditional and digital production facilities are available.
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| − | *[http://www.evergreen.edu/media/sail/ '''Sound and Image Library (SAIL)'''], Library 2312, ext. 6087 - Videos, DVD’s, 16mm Films, Audio Books, CD ROMs, Language Tapes/Books, Laser Disks & Slides, Listening and viewing areas include transfer capabilities that allow for basic format changes. SAIL staff can assist with locating materials or use of equipment.
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| − | | + | |
| − | ==Who to call for Technology Help?==
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| − | {| class="wikitable"
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| − | !width="25%"|What
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| − | !width="25%"|Who
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| − | !width="25%"|When
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| − | !width="25%"|After Hours
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| − | |General Computing Support (email, password resets, hardware and software problems, etc.) || [http://www.evergreen.edu/support TSS Help Desk] @ ext. 6627; Barbara Caswell,TSS Supervisor @ ext. 6983 || Normal Business Hours || Support for Evening and Weekend classes is available by appointment from Frank Barber @ ext. 5064
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| − | |AV Classroom Use || [http://www.evergreen.edu/facilities/spacescheduling.htm Space Scheduling] @ ext. 6314; Technical help: [http://www.evergreen.edu/media/em/ EM Help desk] @ ext. 6270; Sophie Butigan @ ext. 6277 || Normal Business Hours || Alley Hinkle Sat 8-5 (ext. 5517)
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| − | |Computer Hardware and Software Purchasing || [http://www.evergreen.edu/support/purchasing/home.htm Marshall Robinson, Buyer] @ ext. 5068; Ken Tabbutt, Academic Dean (for funding) || Normal Business Hours ||
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| − | |Computer Science Technology || Isaac Overcast @ ext. 6226 || Normal Business Hours ||
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| − | |[http://www.evergreen.edu/gateway/ Gateway Faculty Self-Service] || Student and Class info: Fletcher Ward @ ext. 5184 || Normal Business Hours ||
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| − | |GIS (Geographic Information Systems) || [http://scicomp.evergreen.edu/ Rip Heminway] @ ext. 6904 || Normal Business Hours ||
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| − | |Help Learning New Software || *General Computing: contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * [http://scicomp.evergreen.edu/ Scientific Computing]: Rip Heminway @ ext. 6904 || Normal Business Hours || Support for Evening and Weekend classes is available by appointment from Frank Barber @ ext. 5064
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| − | |Multi-Media Applications || [http://www.evergreen.edu/media/em/ Electronic Media Help Desk] @ ext. 6270, [http://www.evergreen.edu/media/mml/ Multimedia Lab aid desk] @ ext. 5455, or your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] || General Hours M-Thurs 8:30am-7pm, Fri 8:30am-6pm, Sat-Sun 12-6 based on Multimedia Lab Schedule || by appointment
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| − | |Office Applications || [http://www.evergreen.edu/support TSS Help Desk] || Normal Business Hours || Support for Evening and Weekend classes is available by appointment from Frank Barber @ ext. 5064
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| − | |Portable AV Equipment Check-out and Use || [http://www.evergreen.edu/media/ml Media Loan] @ ext. 6253 || Mon-Thu 8:30am - 7:45pm, Fri 8:30am - 5:45pm, Sat 8:45am-12:45pm || same
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| − | |Telephone and Voice Mail || [http://www.evergreen.edu/telecom Bob King] @ ext. 6315, Service Problems: Richard Schneider @ ext. 6417 or the TSS Help Desk @ ext. 6627 || Normal Business Hours ||
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| − | |Web-based Teaching and Learning Tools || See your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] || Normal Business Hours || Support for Evening and Weekend classes is available by appointment from Frank Barber @ ext. 5064
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| − | |Workshops for your Classes || *General Computing: contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * [http://scicomp.evergreen.edu/ Scientific Computing]: Rip Heminway @ ext. 6904 || Normal Business Hours || Support for Evening and Weekend classes is available by appointment from Frank Barber @ ext. 5064
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| − | |}
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| − | [[Category:Getting Help]]
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