Difference between revisions of "College Supported Software"

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__NOTOC__
 
__NOTOC__
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__NOEDITSECTION__
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====Full Support====
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The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center for more information.
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The Technology Support Center will install software trouble shoot issues to ensure software works correctly and to the best of our ability resolve issues regarding this software. Client Services has experience with the software.
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====Limited Support====
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=== Support Levels ===
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The Technology Support Center will install software however we do not claim to be experts in the software. Support is limited to installing and best effort trouble shooting.
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*__NOEDITSECTION__  '''Full Support''' -The Technology Support Center will install software, trouble shoot issues to ensure software works correctly, and to the best of our ability resolve issues regarding this software.
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====Best Effort====
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* '''Limited Support''' - The Technology Support Center will install software however we do not claim to be experts in the software. Support is limited to installing and best effort trouble shooting.
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The Technology Support Center does not support or install the software. Client Services will make an effort to resolve issues but cannot promise any professional knowledge or level of support.
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===Mac OS X default applications ===
 
{| class="wikitable"
 
{| class="wikitable"
 
!Application
 
!Application
−
!OS
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!Support Level
−
!Support
+
−
!Version
+
−
!Category
+
−
!License
+
 
|-
 
|-
−
|7-zip
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|Adobe Reader DC
−
|PC Only
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|Limited Support
−
|Best Effort
+
−
|Current
+
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Acrobat Pro DC
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|Internet Browsers (Google Chrome, Mozilla Firefox, and Safari)
−
|PC and Mac
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|Full Support
−
|Limited
+
−
|2015 & up
+
−
|Application
+
−
|Purchase
+
 
|-
 
|-
−
|Acrobat DC
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|iMovie
−
|PC and Mac
+
|Limited Support
−
|Limited
+
−
|Current
+
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Chrome
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|iTunes
−
|PC and Mac
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|Limited Support
−
|Limited
+
−
|Current
+
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Creative Suite
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|iWorks (Pages, Numbers, and Keynote)
−
|PC and Mac
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|Limited Support
−
|None (expired)
+
−
|CS X.X.
+
−
|Application
+
−
|Purchase
+
 
|-
 
|-
−
|Creative Cloud
+
|Microsoft Office (Excel, Word, Outlook, OneNote, and PowerPoint)
−
|PC and Mac
+
|Limited Support
−
|Limited
+
−
|Current
+
−
|Application
+
−
|Purchase
+
 
|-
 
|-
−
|DropBox
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|Mail
−
|PC and Mac
+
|Full Support
−
|Best Effort
+
−
|Current
+
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Excel (PC)
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|Notes
−
|PC Only
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|Limited Support
−
|Full
+
−
|2013, 2016
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Excel (Mac)
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|Photos
−
|Mac Only
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|Limited Support
−
|Full
+
−
|2013, 2016
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Filemaker Pro
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|Sophos Anti-Virus
−
|PC and Mac
+
|Full Support
−
|Limited
+
−
|14 & up
+
−
|Application
+
−
|Purchase
+
 
|-
 
|-
−
|Firefox
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|Time Machine
−
|PC and Mac
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|Limited Support
 +
|-
 +
|VLC media player
 +
|Limited Support
 +
|}
 +
 
 +
===Windows OS default applications===
 +
{| class="wikitable"
 +
!Application
 +
!Support Level
 +
|-
 +
|7-zip
 
|Limited
 
|Limited
−
|Current
 
−
|Application
 
−
|Free Download
 
 
|-
 
|-
−
|Flash Player
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|Adobe Reader DC
−
|PC and Mac
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|Limited Support
−
|Full
+
−
|Current
+
−
|Plug-in
+
−
|Free Download
+
 
|-
 
|-
−
|Internet Explorer
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|Internet Browsers (Google Chrome, Internet Explorer, and Mozilla Firefox)
−
|PC Only
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|Full Support
−
|Full
+
−
|9,10,11
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−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Maple
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|Microsoft Office (Access, Excel, Outlook, OneNote, PowerPoint, Publisher, and Word)
−
|PC Only
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|Limited Support
−
|Limited
+
−
|18
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−
|Application
+
−
|Limited
+
 
|-
 
|-
−
|Mathmatica
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|Photos
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|PC and Mac
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|Limited Support
−
|Limited
+
−
|10.2-11.3
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−
|Application
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−
|Purchase
+
 
|-
 
|-
−
|Media Player
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|Sophos Anti-Virus
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|PC and Mac
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|Full Support
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|Limited
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−
|Current
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−
|Application
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−
|Free Download
+
 
|-
 
|-
−
|PowerPoint (PC)
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|Sticky Notes
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|PC Only
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|Full Support
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|Full
+
−
|2013, 2016
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−
|Application
+
−
|Campus License
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|-
 
|-
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|PowerPoint (Mac)
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|VLC media player
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|Mac Only
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|Limited Support
−
|Full
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|}
−
|2013, 2016
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−
|Application
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===Campus licensed software===
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|Campus License
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{| class="wikitable"
 +
!Application
 +
!OS
 +
!Support Level
 
|-
 
|-
−
|Publisher (PC)
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|ArcGIS
 
|PC Only
 
|PC Only
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|Limited
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|Limited Support
−
|2013, 2016
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−
|Application
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−
|Campus License
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|-
 
|-
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|Publisher (Mac)
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|Atlas Pro (On campus only)
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|Mac Only
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|PC Only
−
|Limited
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|Limited Support
−
|2013, 2016
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−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Quicktime
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|Logger Pro
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|PC and Mac
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|Mac and PC
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|None
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|Limited Support
−
|Current
+
−
|Application
+
−
|Campus License
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|-
 
|-
−
|Read & Write Gold
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|R
−
|PC and Mac
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|Mac and PC
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|*Limited
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|Limited Support
−
<nowiki>**</nowiki>Full Support available <br />at 888-248-0652 or us-support@texthelp.com
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−
|Current
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−
|Application
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−
|Campus License
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|-
 
|-
−
|Safari
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|SAS/JMP
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|Mac Only
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|PC Only
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|Limited
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|Limited Support
−
|Current
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−
|Application
+
−
|Free Download
+
 
|-
 
|-
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|Slack
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|SPSS (On campus only)
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|PC and Mac
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|Mac and PC
−
|Limited
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|Limited Support
−
|Current
+
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Sophos
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|Zoom video conferencing
−
|PC and Mac
+
|Mac and PC
−
|Full
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|Limited Support
−
|Current
+
|}
−
|Application
+
===Software at an additional cost===
−
|Campus License
+
[[Category:Training and Help]]
 +
[[Category:Faculty]]
 +
{| class="wikitable"
 +
!Application
 +
!OS
 +
!Support Level
 
|-
 
|-
−
|SPSS
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|Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro)
−
|PC and Mac
+
|Mac and PC
−
|Limited
+
|Limited Support
−
|Current
+
−
|Application
+
−
|Limited
+
 
|-
 
|-
−
|VLC
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|Camtasia
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|PC only
+
|Mac and PC
−
|Limited
+
|Limited Support
−
|Current
+
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Word (PC)
+
|Dragon Naturally Speaking
−
|PC only
+
|Mac and PC
−
|Full
+
|Limited Support
−
|2013, 2016
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Word (Mac)
+
|FileMaker Pro
−
|Mac Only
+
|Mac and PC
−
|Full
+
|Limited Support
−
|2013, 2016
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Outlook
+
|Maple
−
| ----
+
|PC Only
−
|Full
+
|Limited Support
−
|2013, 2016
+
|-
−
|Application
+
|Mathmatica
−
|Campus License
+
|Mac and PC
 +
|Limited Support
 +
|-
 +
|Microsoft Project
 +
|PC Only
 +
|Limited Support
 +
|-
 +
|Microsoft Visio
 +
|PC Only
 +
|Limited Support
 
|}
 
|}
−
 
−
[[Category:Training and Help]]
 
−
[[Category:Faculty]]
 

Revision as of 11:08, 18 January 2019


The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center for more information.

Support Levels

  • Full Support -The Technology Support Center will install software, trouble shoot issues to ensure software works correctly, and to the best of our ability resolve issues regarding this software.
  • Limited Support - The Technology Support Center will install software however we do not claim to be experts in the software. Support is limited to installing and best effort trouble shooting.


Mac OS X default applications

Application Support Level
Adobe Reader DC Limited Support
Internet Browsers (Google Chrome, Mozilla Firefox, and Safari) Full Support
iMovie Limited Support
iTunes Limited Support
iWorks (Pages, Numbers, and Keynote) Limited Support
Microsoft Office (Excel, Word, Outlook, OneNote, and PowerPoint) Limited Support
Mail Full Support
Notes Limited Support
Photos Limited Support
Sophos Anti-Virus Full Support
Time Machine Limited Support
VLC media player Limited Support

Windows OS default applications

Application Support Level
7-zip Limited
Adobe Reader DC Limited Support
Internet Browsers (Google Chrome, Internet Explorer, and Mozilla Firefox) Full Support
Microsoft Office (Access, Excel, Outlook, OneNote, PowerPoint, Publisher, and Word) Limited Support
Photos Limited Support
Sophos Anti-Virus Full Support
Sticky Notes Full Support
VLC media player Limited Support

Campus licensed software

Application OS Support Level
ArcGIS PC Only Limited Support
Atlas Pro (On campus only) PC Only Limited Support
Logger Pro Mac and PC Limited Support
R Mac and PC Limited Support
SAS/JMP PC Only Limited Support
SPSS (On campus only) Mac and PC Limited Support
Zoom video conferencing Mac and PC Limited Support

Software at an additional cost

Application OS Support Level
Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro) Mac and PC Limited Support
Camtasia Mac and PC Limited Support
Dragon Naturally Speaking Mac and PC Limited Support
FileMaker Pro Mac and PC Limited Support
Maple PC Only Limited Support
Mathmatica Mac and PC Limited Support
Microsoft Project PC Only Limited Support
Microsoft Visio PC Only Limited Support
Retrieved from "http://helpwiki.evergreen.edu/wiki/index.php?title=College_Supported_Software&oldid=38450"

The Evergreen State College