Difference between revisions of "How to Reconnect to Exchange post Migration"
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===Windows 7=== | ===Windows 7=== | ||
==== Disconnect Exchange Account - Windows 7 ==== | ==== Disconnect Exchange Account - Windows 7 ==== | ||
| + | # Go to '''Start menu > Control Panel > Mail > Show Profiles''' | ||
| + | # Select current Mail profile and click the '''Remove''' button | ||
| + | # Click '''Apply''' and '''OK''' | ||
====Reconnect Exchange Account - Windows 7==== | ====Reconnect Exchange Account - Windows 7==== | ||
| + | # While in the '''Mail''' application, click '''Add''' | ||
| + | # Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email. | ||
| + | # Once the '''Auto Account Setup''' window opens, follow the prompts and click through until you see the '''Finish''' button. | ||
| + | #* Note, please be sure to check the box '''Change account settings''' > '''Next > un-check Use Cached Exchange Mode > Finish''' | ||
===Windows 10=== | ===Windows 10=== | ||
==== Disconnect Exchange Account - Windows 10 ==== | ==== Disconnect Exchange Account - Windows 10 ==== | ||
| + | # Go to '''Start menu > Control Panel > Mail > Show Profiles''' | ||
| + | # Select current Mail profile and click the '''Remove''' button | ||
| + | # Click '''Apply''' and '''OK''' | ||
====Reconnect Exchange Account - Windows 10==== | ====Reconnect Exchange Account - Windows 10==== | ||
| + | # While in the '''Mail''' application, click '''Add''' | ||
| + | # Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email. | ||
| + | # Once the '''Auto Account Setup''' window opens, follow the prompts and click through until you see the '''Finish''' button. | ||
| + | #* Note, please be sure to check the box '''Change account settings''' > '''Next > un-check Use Cached Exchange Mode > Finish''' | ||
[[Category: Email]] | [[Category: Email]] | ||
__NOTOC__ | __NOTOC__ | ||
Revision as of 07:50, 10 June 2020
Once your mailbox has been migrated to Exchange Online you may need to reconnect your mail clients to the Exchange service to update your settings.
- Disconnect your old account from the mail client
- Reconnect using the Exchange account connector
Mac OS
Disconnect Exchange Account - Mac OS
- Go to System Preferences > Internet Accounts
- Select your old Exchange connector on the left had column
- Click the "-" the minus sign to remove
Reconnect Exchange Account - MacOS
iOS
Disconnect Exchange Account - iOS
- Go to Settings > Passwords & Accounts
- Under the list of Accounts Select your old Exchange account
- Choose Delete Account
Reconnect Exchange Account - iOS
Windows 7
Disconnect Exchange Account - Windows 7
- Go to Start menu > Control Panel > Mail > Show Profiles
- Select current Mail profile and click the Remove button
- Click Apply and OK
Reconnect Exchange Account - Windows 7
- While in the Mail application, click Add
- Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email.
- Once the Auto Account Setup window opens, follow the prompts and click through until you see the Finish button.
- Note, please be sure to check the box Change account settings > Next > un-check Use Cached Exchange Mode > Finish
Windows 10
Disconnect Exchange Account - Windows 10
- Go to Start menu > Control Panel > Mail > Show Profiles
- Select current Mail profile and click the Remove button
- Click Apply and OK
Reconnect Exchange Account - Windows 10
- While in the Mail application, click Add
- Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email.
- Once the Auto Account Setup window opens, follow the prompts and click through until you see the Finish button.
- Note, please be sure to check the box Change account settings > Next > un-check Use Cached Exchange Mode > Finish
