Difference between revisions of "How to Reconnect to Exchange post Migration"
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Once your mailbox has been migrated to Exchange Online you may need to reconnect your mail clients to the Exchange service to update your settings. | Once your mailbox has been migrated to Exchange Online you may need to reconnect your mail clients to the Exchange service to update your settings. | ||
| − | # Disconnect your old account from the mail client | + | # Disconnect your old account from the mail client |
# Reconnect using the Exchange account connector | # Reconnect using the Exchange account connector | ||
===Mac OS=== | ===Mac OS=== | ||
| − | ==== | + | '''Disconnect/Reconnect Exchange Account''' |
| + | ==== Outlook Desktop App ==== | ||
| + | # Launch Outlook | ||
| + | #From Outlook top menu go to '''Preferences > Accounts''' | ||
| + | # Select your old Exchange connector on the left had column | ||
| + | # Click the "-" the minus sign to remove | ||
| + | # Reconnect Exchange Account by clicking the + sign and choose '''New Account''' | ||
| + | # Follow the prompts to re-add your evergreen.edu email account | ||
| + | |||
| + | ==== Apple Mail ==== | ||
# Go to '''System Preferences > Internet Accounts''' | # Go to '''System Preferences > Internet Accounts''' | ||
# Select your old Exchange connector on the left had column | # Select your old Exchange connector on the left had column | ||
# Click the "-" the minus sign to remove | # Click the "-" the minus sign to remove | ||
| − | + | # Reconnect Exchange Account By clicking the Exchange icon and follow the prompt. See also: [[Configure Apple Mail - Office 365]] | |
| − | + | ||
===iOS=== | ===iOS=== | ||
| Line 18: | Line 26: | ||
# Under the list of '''Accounts''' Select your old Exchange account | # Under the list of '''Accounts''' Select your old Exchange account | ||
# Choose '''Delete Account''' | # Choose '''Delete Account''' | ||
| − | ===Reconnect Exchange Account - iOS=== | + | ====Reconnect Exchange Account - iOS==== |
* [[Apple iOS Exchange Mail Setup| iOS Mail]] | * [[Apple iOS Exchange Mail Setup| iOS Mail]] | ||
===Windows 7=== | ===Windows 7=== | ||
==== Disconnect Exchange Account - Windows 7 ==== | ==== Disconnect Exchange Account - Windows 7 ==== | ||
| + | # Go to '''Start menu > Control Panel > Mail > Show Profiles''' | ||
| + | # Select current Mail profile and click the '''Remove''' button | ||
| + | # Click '''Apply''' and '''OK''' | ||
| − | ===Reconnect Exchange Account - Windows 7=== | + | ====Reconnect Exchange Account - Windows 7==== |
| + | # While in the '''Mail''' application, click '''Add''' | ||
| + | # Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email. | ||
| + | # Once the '''Auto Account Setup''' window opens, follow the prompts and click through until you see the '''Finish''' button. | ||
| + | #* Note, please be sure to check the box '''Change account settings''' > '''Next > un-check Use Cached Exchange Mode > Finish''' | ||
===Windows 10=== | ===Windows 10=== | ||
==== Disconnect Exchange Account - Windows 10 ==== | ==== Disconnect Exchange Account - Windows 10 ==== | ||
| + | # Go to '''Start menu > Control Panel > Mail > Show Profiles''' | ||
| + | # Select current Mail profile and click the '''Remove''' button | ||
| + | # Click '''Apply''' and '''OK''' | ||
| + | |||
| + | ====Reconnect Exchange Account - Windows 10==== | ||
| + | # While in the '''Mail''' application, click '''Add''' | ||
| + | # Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email. | ||
| + | # Once the '''Auto Account Setup''' window opens, follow the prompts and click through until you see the '''Finish''' button. | ||
| + | #* Note, please be sure to check the box '''Change account settings''' > '''Next > un-check Use Cached Exchange Mode > Finish''' | ||
| − | === | + | ===Android=== |
| + | see: [https://support.microsoft.com/en-us/office/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872 Set up email in the Outlook for Android app] | ||
[[Category: Email]] | [[Category: Email]] | ||
__NOTOC__ | __NOTOC__ | ||
Latest revision as of 10:58, 25 August 2020
Once your mailbox has been migrated to Exchange Online you may need to reconnect your mail clients to the Exchange service to update your settings.
- Disconnect your old account from the mail client
- Reconnect using the Exchange account connector
Mac OS
Disconnect/Reconnect Exchange Account
Outlook Desktop App
- Launch Outlook
- From Outlook top menu go to Preferences > Accounts
- Select your old Exchange connector on the left had column
- Click the "-" the minus sign to remove
- Reconnect Exchange Account by clicking the + sign and choose New Account
- Follow the prompts to re-add your evergreen.edu email account
Apple Mail
- Go to System Preferences > Internet Accounts
- Select your old Exchange connector on the left had column
- Click the "-" the minus sign to remove
- Reconnect Exchange Account By clicking the Exchange icon and follow the prompt. See also: Configure Apple Mail - Office 365
iOS
Disconnect Exchange Account - iOS
- Go to Settings > Passwords & Accounts
- Under the list of Accounts Select your old Exchange account
- Choose Delete Account
Reconnect Exchange Account - iOS
Windows 7
Disconnect Exchange Account - Windows 7
- Go to Start menu > Control Panel > Mail > Show Profiles
- Select current Mail profile and click the Remove button
- Click Apply and OK
Reconnect Exchange Account - Windows 7
- While in the Mail application, click Add
- Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email.
- Once the Auto Account Setup window opens, follow the prompts and click through until you see the Finish button.
- Note, please be sure to check the box Change account settings > Next > un-check Use Cached Exchange Mode > Finish
Windows 10
Disconnect Exchange Account - Windows 10
- Go to Start menu > Control Panel > Mail > Show Profiles
- Select current Mail profile and click the Remove button
- Click Apply and OK
Reconnect Exchange Account - Windows 10
- While in the Mail application, click Add
- Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email.
- Once the Auto Account Setup window opens, follow the prompts and click through until you see the Finish button.
- Note, please be sure to check the box Change account settings > Next > un-check Use Cached Exchange Mode > Finish
