Difference between revisions of "How to Reconnect to Exchange post Migration"
From Help Wiki
m |
m (→Android) |
||
| (2 intermediate revisions by the same user not shown) | |||
| Line 6: | Line 6: | ||
===Mac OS=== | ===Mac OS=== | ||
| − | |||
'''Disconnect/Reconnect Exchange Account''' | '''Disconnect/Reconnect Exchange Account''' | ||
| + | ==== Outlook Desktop App ==== | ||
# Launch Outlook | # Launch Outlook | ||
#From Outlook top menu go to '''Preferences > Accounts''' | #From Outlook top menu go to '''Preferences > Accounts''' | ||
| Line 16: | Line 16: | ||
==== Apple Mail ==== | ==== Apple Mail ==== | ||
| − | |||
# Go to '''System Preferences > Internet Accounts''' | # Go to '''System Preferences > Internet Accounts''' | ||
# Select your old Exchange connector on the left had column | # Select your old Exchange connector on the left had column | ||
| Line 53: | Line 52: | ||
# Once the '''Auto Account Setup''' window opens, follow the prompts and click through until you see the '''Finish''' button. | # Once the '''Auto Account Setup''' window opens, follow the prompts and click through until you see the '''Finish''' button. | ||
#* Note, please be sure to check the box '''Change account settings''' > '''Next > un-check Use Cached Exchange Mode > Finish''' | #* Note, please be sure to check the box '''Change account settings''' > '''Next > un-check Use Cached Exchange Mode > Finish''' | ||
| + | |||
| + | ===Android=== | ||
| + | see: [https://support.microsoft.com/en-us/office/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872 Set up email in the Outlook for Android app] | ||
[[Category: Email]] | [[Category: Email]] | ||
__NOTOC__ | __NOTOC__ | ||
Latest revision as of 10:58, 25 August 2020
Once your mailbox has been migrated to Exchange Online you may need to reconnect your mail clients to the Exchange service to update your settings.
- Disconnect your old account from the mail client
- Reconnect using the Exchange account connector
Mac OS
Disconnect/Reconnect Exchange Account
Outlook Desktop App
- Launch Outlook
- From Outlook top menu go to Preferences > Accounts
- Select your old Exchange connector on the left had column
- Click the "-" the minus sign to remove
- Reconnect Exchange Account by clicking the + sign and choose New Account
- Follow the prompts to re-add your evergreen.edu email account
Apple Mail
- Go to System Preferences > Internet Accounts
- Select your old Exchange connector on the left had column
- Click the "-" the minus sign to remove
- Reconnect Exchange Account By clicking the Exchange icon and follow the prompt. See also: Configure Apple Mail - Office 365
iOS
Disconnect Exchange Account - iOS
- Go to Settings > Passwords & Accounts
- Under the list of Accounts Select your old Exchange account
- Choose Delete Account
Reconnect Exchange Account - iOS
Windows 7
Disconnect Exchange Account - Windows 7
- Go to Start menu > Control Panel > Mail > Show Profiles
- Select current Mail profile and click the Remove button
- Click Apply and OK
Reconnect Exchange Account - Windows 7
- While in the Mail application, click Add
- Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email.
- Once the Auto Account Setup window opens, follow the prompts and click through until you see the Finish button.
- Note, please be sure to check the box Change account settings > Next > un-check Use Cached Exchange Mode > Finish
Windows 10
Disconnect Exchange Account - Windows 10
- Go to Start menu > Control Panel > Mail > Show Profiles
- Select current Mail profile and click the Remove button
- Click Apply and OK
Reconnect Exchange Account - Windows 10
- While in the Mail application, click Add
- Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email.
- Once the Auto Account Setup window opens, follow the prompts and click through until you see the Finish button.
- Note, please be sure to check the box Change account settings > Next > un-check Use Cached Exchange Mode > Finish
