Difference between revisions of "Contact Us"

From Help Wiki
m (Changed “Winter” to “Spring” and updated Friday closing time)
 
(8 intermediate revisions by 3 users not shown)
Line 10: Line 10:
 
===Students===
 
===Students===
 
====General Technology Help====
 
====General Technology Help====
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a support request]''' to have your issue directed to the proper department
+
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department
 
*'''In-person help''': is '''currently available''' at the  [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
 
*'''In-person help''': is '''currently available''' at the  [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
*(For Spring 2023) Support is available during the following hours of operation:
 
**Monday - Thursday: 9 am - 8:45 pm
 
**Friday: 9 am - 6:30 pm
 
**Saturday: 10 am - 3 pm
 
**Sunday: Closed
 
 
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]
 
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]
 +
*View our [https://www.evergreen.edu/academics/labs-studios/computer-labs/academic-computing-center current hours of operation]
  
 
====Scientific Computing====
 
====Scientific Computing====
Line 27: Line 23:
 
===Faculty & Staff===
 
===Faculty & Staff===
 
====General Technology Help====
 
====General Technology Help====
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a help ticket]''' to have your issue directed to the proper department
+
*'''[https://forms.office.com/r/N978eF6R9h Submit a help ticket]''' to have your issue directed to the proper department
 
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
 
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
 
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]
 
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]

Latest revision as of 09:39, 3 July 2024

Phone3-green.svg
Additional ways to get help ...


Students

General Technology Help

Scientific Computing

  • In-person help: contact the CAL in person on the first floor of Lab II
  • Call us at (360) 867-6426

Electronic Media

  • In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.

Faculty & Staff

General Technology Help

Event and Audio/Video Recording Support

Media Classroom Support