Difference between revisions of "Contact Us"

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(Updated direct link to old Technology Support queue new ticket page so it now instead points to our unauthenticated new support request form that goes to the new Technology Support queue (https://forms.office.com/r/THWprxEWrZ))
 
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*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department
 
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department
 
*'''In-person help''': is '''currently available''' at the  [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
 
*'''In-person help''': is '''currently available''' at the  [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
*'''Fall 2023''' hours of operation:
 
**Monday - Thursday: 9 AM - 8:30 PM
 
**Friday: 9 AM - 6 PM
 
**Saturday: 9 AM - 3 PM
 
**Sunday: Closed
 
 
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]
 
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]
 +
*View our [https://www.evergreen.edu/academics/labs-studios/computer-labs/academic-computing-center current hours of operation]
  
 
====Scientific Computing====
 
====Scientific Computing====
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===Faculty & Staff===
 
===Faculty & Staff===
 
====General Technology Help====
 
====General Technology Help====
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a help ticket]''' to have your issue directed to the proper department
+
*'''[https://forms.office.com/r/N978eF6R9h Submit a help ticket]''' to have your issue directed to the proper department
 
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
 
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
 
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]
 
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]

Latest revision as of 09:39, 3 July 2024

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Additional ways to get help ...


Students

General Technology Help

Scientific Computing

  • In-person help: contact the CAL in person on the first floor of Lab II
  • Call us at (360) 867-6426

Electronic Media

  • In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.

Faculty & Staff

General Technology Help

Event and Audio/Video Recording Support

Media Classroom Support