Difference between revisions of "Help Wiki"

From Help Wiki
m
m
 
(90 intermediate revisions by 6 users not shown)
Line 1: Line 1:
−
__NOTOC__
 
 
<div class="container-fluid">
 
<div class="container-fluid">
 +
[[File:Speedy-illus.png|left|100px]]
 +
<div class="leadbig">Welcome</div>
 +
<div class="lead">''to Evergreen's Helpwiki''</div>
 +
<div class="row"></div> 
 
   <div class="row">
 
   <div class="row">
−
            <div class="lead">[[File:Book-green.svg|75px]] Find answers to common technical questions.</div>  
+
        <div class="col-md-1"></div>
−
         <div class="col-md-4 ">
+
         <div class="col-md-10">
−
<div class="panel panel-default">
+
<div class="center">  
−
  <div class="panel-heading">
+
<div class="leadbig">How can we help?</div><br />
−
    <h3 class="panel-title">Evergreen Login</h3>
+
<inputbox>
−
  </div>
+
type=fulltext
−
  <div class="panel-body">
+
width=24
−
* [[Login Help]]
+
searchbuttonlabel=Search
−
* [[Default Username and Password]]
+
placeholder=Describe your issue
−
* [[New student first time login (activation)]]
+
</inputbox>
−
* [[Forgot My Password‏‎]]
+
−
* [[Alumni Accounts]]
+
−
  </div>
+
−
<div class="panel-footer">[[:Category:Evergreen Login|see all articles]]</div>
+
 
</div>
 
</div>
−
      </div><!-- end col-md-4 -->
+
<div><br /></div>
−
      <div class="col-md-4">
+
</div><!-- end col-md-10 -->
 +
<div class="col-md-1"></div>
 +
</div><!-- row -->
 +
 
 +
<div class="row">
 +
        <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
−
   <div class="panel-heading">
+
   <div class="panel-body center">
−
    <h3 class="panel-title">my.evergreen.edu</h3>
+
[[File:Reading.svg|50px|center|link=Technology Knowledge Base]]
 +
<p class="lead">Find Answers</p>
 +
<p>'''[[Technology Knowledge Base|Browse the Knowledgebase]]'''</p>
 
   </div>
 
   </div>
−
  <div class="panel-body">
 
−
*[[My.evergreen.edu Help]]
 
−
*[[Academic Statement Help]]
 
−
*[[Individual Study Guide]]
 
−
*[[Time and Leave Help]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:my.evergreen.edu|see all articles]]</div>
 
 
</div>
 
</div>
−
       </div> <!-- end col-md-4-->
+
       </div><!-- end col-md-3-->
−
      <div class="col-md-4">
+
        <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
−
   <div class="panel-heading">
+
   <div class="panel-body center">
−
    <h3 class="panel-title">Evaluations</h3>
+
[[File:Support-green.svg|50px|center|link=https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38]]
 +
<p class="lead">Get Tech Help</p>
 +
<p>'''[https://forms.office.com/r/N978eF6R9h Login to create a technology support request]''' or
 +
</br />[https://kace.evergreen.edu/userui/ view previous requests]<br />
 +
''[[How to Submit a Support Request|learn more]]''</p>
 
   </div>
 
   </div>
−
  <div class="panel-body">
 
−
*[[Evaluation Help]]
 
−
*[[Evaluation Guide for Students]]
 
−
*[[Evaluation Guide for Faculty]]
 
−
*[[Writing a Self-Evaluation]]
 
−
*[[Writing an Evaluation of Faculty]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Evaluations|see all articles]]</div>
 
 
</div>
 
</div>
−
       </div> <!-- end col-md-4-->
+
       </div><!-- end col-md-3 -->
−
    </div> <!-- end row 1-->
+
         <div class="col-md-3">
−
<div class="row"><!-- start row 2-->
+
−
         <div class="col-md-4 ">
+
 
<div class="panel panel-default">
 
<div class="panel panel-default">
−
   <div class="panel-heading">
+
   <div class="panel-body center">
−
    <h3 class="panel-title">Accessibility</h3>
+
[[File:Support-green.svg|50px|center|link=https://forms.office.com/Pages/ResponsePage.aspx?id=98-tIm_ApkmPIFBxHEDdqtxumRC2JeVOl-dHQovAe7JUM0w4UU9CRzg1UEFXVjFNNVVPU0lVTzM5Ry4u]]
 +
<p class="lead">Can't Log In?</p>
 +
<p> '''[https://forms.office.com/r/THWprxEWrZ Create a help request without logging in]'''</p>
 
   </div>
 
   </div>
−
  <div class="panel-body">
 
−
*[[Accessibility Software]]
 
−
*[[Accessible PDF|Creating Accessible PDFs]]
 
−
*[[Making Content Accessible]]
 
−
*[[Where Can I Find An AT Workstation]]
 
−
*[[Accessibility: Where to Go for Help|Where to Go for Help]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Accessibility|see all articles]]</div>
 
 
</div>
 
</div>
−
       </div><!-- end col-md-4 -->
+
       </div><!-- end col-md-3 -->
−
      <div class="col-md-4">
+
        <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
−
   <div class="panel-heading">
+
   <div class="panel-body center">
−
    <h3 class="panel-title">Administrative</h3>
+
[[File:Evergreen-tree-green.png|50px|center|link=Technology Request Forms]]
 +
<p class="lead">Technology Request Forms</p>
 +
<p>'''[[Technology Request Forms|Browse the IT Services Request Forms]]''' ''(faculty/staff)''</p>
 
   </div>
 
   </div>
−
  <div class="panel-body">
 
−
*[[Banner for Faculty‏‎]]
 
−
*[[Faculty and Staff Technology Support]]
 
−
*[[Pay History and Information]]
 
−
*[[Time and Leave Help]]
 
 
</div>
 
</div>
−
    <div class="panel-footer">[[:category:Administrative|see all articles]]</div>
+
       </div><!-- end col-md-3 -->
−
  </div>
+
</div> <!-- end row -->
−
       </div><!-- end col-md-4 -->
+
<div class="row">
−
<div class="col-md-4">
+
        <div class="col-md-12 center">
−
<div class="panel panel-default">
+
<p class="lead">Can't find what you're looking for?</p>
−
  <div class="panel-heading">
+
<p class="btn btn-default" role="button">[[Contact Us]]</p>
−
    <h3 class="panel-title">Campus Technology Spaces</h3>
+
      </div><!-- end col-md-12 -->
−
  </div>
+
</div> <!-- end row -->
−
  <div class="panel-body">
+
−
*[[:Category:Computer Center|Academic Computing Center]]
+
−
*[[:Category:Animation Labs|Animation Labs]]
+
−
*[[:Category:Audio Studios|Audio Studios]]
+
−
*[[:Category:CCAM|CCAM]]
+
−
*[[Computer Labs and Classrooms]]
+
−
*[[Media Classrooms Overview|Media Classrooms]]
+
−
*[[:Category:Multimedia Lab|Multimedia Lab (MML)]]
+
−
*[[:Category:Music Technology Labs|Music Technology Labs]]
+
−
*[[:Category:Scientific Computing|Scientific Computing (CAL)]]
+
−
  </div>
+
−
<div class="panel-footer">[[:Category:Campus Technology Spaces|see all articles]]</div>
+
 
</div>
 
</div>
−
      </div> <!-- end col-md-4-->
 
−
    </div> <!-- end row 2-->
 
−
<div class="row"><!-- start row 3-->
 
−
        <div class="col-md-4 ">
 
−
<div class="panel panel-default">
 
−
  <div class="panel-heading">
 
−
    <h3 class="panel-title">Curricular Technologies</h3>
 
−
  </div>
 
−
  <div class="panel-body">
 
−
*[[Academic Technology Support]]
 
−
*[[Curricular Technology Tools]]
 
−
*[[:Category:Canvas|Canvas]]
 
−
*[[:Category:Scientific Instrumentation|Scientific Instrumentation]]
 
−
*[[:Category:Wordpress|WordPress]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Curricular Technologies|see all articles]]</div>
 
−
</div>
 
−
      </div><!-- end col-md-4 -->
 
−
      <div class="col-md-4">
 
−
<div class="panel panel-default">
 
−
  <div class="panel-heading">
 
−
    <h3 class="panel-title">Email / Communication</h3>
 
−
  </div>
 
−
  <div class="panel-body">
 
−
*[[Email Help]]
 
−
*[[Webmail Overview|Using Webmail]]
 
−
*[[Student Email Overview]]
 
−
*[[Exchange Mail Settings|Setting Up a Desktop or Mobile Mail Client]]
 
−
*[http://www.evergreen.edu/news/weatherdelays Emergency Campus Notifications (E2Campus)]
 
−
*[[Greener Commons]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Email|see all articles]]</div>
 
−
</div>
 
−
      </div> <!-- end col-md-4-->
 
−
      <div class="col-md-4">
 
−
<div class="panel panel-default">
 
−
  <div class="panel-heading">
 
−
    <h3 class="panel-title">File Space</h3>
 
−
  </div>
 
−
  <div class="panel-body">
 
−
*[[File Space Overview]]
 
−
*[[Connect to Filespace - Mac OS X‏‎]]
 
−
*[[Connect to Filespace - Windows XP]]
 
−
*[[Orca Program Shares‏‎]]
 
−
*[[Quota Limit Exceeded]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:File Space|see all articles]]</div>
 
−
</div>
 
−
      </div> <!-- end col-md-4-->
 
−
    </div> <!-- end row 3-->
 
−
<div class="row"><!-- start row 4-->
 
−
        <div class="col-md-4 ">
 
−
<div class="panel panel-default">
 
−
  <div class="panel-heading">
 
−
    <h3 class="panel-title">Library Technologies</h3>
 
−
  </div>
 
−
  <div class="panel-body">
 
−
*[[Chromebooks]]
 
−
*[[Library Accounts]]
 
−
*[[Zotero]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Library Technologies|see all articles]]</div>
 
−
</div>
 
−
      </div><!-- end col-md-4 -->
 
−
      <div class="col-md-4">
 
−
<div class="panel panel-default">
 
−
  <div class="panel-heading">
 
−
    <h3 class="panel-title">Media technologies</h3>
 
−
  </div>
 
−
  <div class="panel-body">
 
−
*[[:Category:Audio Recording|Audio Recording]]
 
−
*[[:Category:Media Loan|Media Loan]]
 
−
*[[:Category:Video Editing|Video Editing]]
 
−
*[[:Category:Video Production|Video Production]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Media Technologies|see all articles]]</div>
 
−
</div>
 
−
      </div> <!-- end col-md-4-->
 
−
      <div class="col-md-4">
 
−
<div class="panel panel-default">
 
−
  <div class="panel-heading">
 
−
    <h3 class="panel-title">Network</h3>
 
−
  </div>
 
−
  <div class="panel-body">
 
−
*[[Network Policies|Appropriate Use / Network Policies]]
 
−
*[[Evergreen Wireless Network]]
 
−
*[[Multi-Factor Authentication]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Network|see all articles]]</div>
 
−
</div>
 
−
      </div> <!-- end col-md-4-->
 
−
    </div> <!-- end row 4-->
 
−
<div class="row"><!-- start row 5-->
 
−
        <div class="col-md-4 ">
 
−
<div class="panel panel-default">
 
−
  <div class="panel-heading">
 
−
    <h3 class="panel-title">Printing</h3>
 
−
  </div>
 
−
  <div class="panel-body">
 
−
*[[Printing Overview]]
 
−
*[[Printing from laptops and mobile devices]]
 
−
*[[Printing From Chrome OS]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Printing|see all articles]]</div>
 
−
</div>
 
−
      </div><!-- end col-md-4 -->
 
−
      <div class="col-md-4">
 
−
<div class="panel panel-default">
 
−
  <div class="panel-heading">
 
−
    <h3 class="panel-title">Technology Training</h3>
 
−
  </div>
 
−
  <div class="panel-body">
 
−
*[[Faculty Technology Guide]]
 
−
*[http://www.lynda.com/portal/evergreen Lynda.com] - Online technical training
 
−
*[[New Employee Information]]
 
−
*[[Required Training Help for Employees]]
 
−
*[[Student Technology Guide]]
 
−
*[[:Category:2016-2017|Workshop Outlines (current year)]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Training and Help|see all articles]]</div>
 
−
</div>
 
−
      </div> <!-- end col-md-4-->
 
−
      <div class="col-md-4">
 
−
<div class="panel panel-default">
 
−
  <div class="panel-heading">
 
−
    <h3 class="panel-title">Telephones</h3>
 
−
  </div>
 
−
  <div class="panel-body">
 
−
*[[Cellphone Access]]
 
−
*[[Public Access Phones]]
 
−
*[http://www.evergreen.edu/telecom/voicemail Voice Mail Instructions]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Telephones|see all articles]]</div>
 
−
</div>
 
−
      </div> <!-- end col-md-4-->
 
−
    </div> <!-- end row 5-->
 
−
<div class="row"><!-- start row 6-->
 
−
        <div class="col-md-4 ">
 
−
<div class="panel panel-default">
 
−
  <div class="panel-heading">
 
−
    <h3 class="panel-title">Web Publishing</h3>
 
−
  </div>
 
−
  <div class="panel-body">
 
−
*[[:Category:Mediawiki|MediaWiki]]
 
−
*[[:Category:Wordpress|WordPress]]
 
−
*[[:Category:Wiki Admin|Wiki Admin]]
 
−
  </div>
 
−
<div class="panel-footer">[[:Category:Web Publishing|see all articles]]</div>
 
−
</div>
 
−
      </div><!-- end col-md-4 -->
 
−
 
−
    </div> <!-- end row 6-->
 
−
<div class="pull-right">see [[:Category:Top|All Categories]]</div>
 
−
</div> <!-- end container-->
 
−
{{#css:
 
−
  #breadcrumbs2 {
 
−
    display: none;
 
−
  }
 
−
}}
 
−
 
−
[[Category:Curricular_Technologies]]
 

Latest revision as of 11:14, 16 September 2024

Speedy-illus.png
Welcome
to Evergreen's Helpwiki
How can we help?



Reading.svg

Find Answers

Browse the Knowledgebase

Support-green.svg

Get Tech Help

Login to create a technology support request or
view previous requests
learn more

Support-green.svg

Can't Log In?

Create a help request without logging in

Evergreen-tree-green.png

Technology Request Forms

Browse the IT Services Request Forms (faculty/staff)

Can't find what you're looking for?

Contact Us

Retrieved from "http://helpwiki.evergreen.edu/wiki/index.php?title=Help_Wiki&oldid=45663"

The Evergreen State College