Difference between revisions of "Help Wiki"

Latest revision as of 11:14, 16 September 2024

Welcome

to Evergreen's Helpwiki

How can we help?

Find Answers

Browse the Knowledgebase

Get Tech Help

Login to create a technology support request or
view previous requests
learn more

Can't Log In?

Create a help request without logging in

Technology Request Forms

Browse the IT Services Request Forms (faculty/staff)

Can't find what you're looking for?

Contact Us

@@ Line 1: / Line 1: @@
-[[File:Speedy-illus.png|left|100px]]
-<div class="leadbig">Evergreen</div>
-<div class="lead">Services & Support</div>
 <div class="container-fluid">
+[[File:Speedy-illus.png|left|100px]]
+<div class="leadbig">Welcome</div>
+<div class="lead">''to Evergreen's Helpwiki''</div>
+<div class="row"></div>
     <div class="row">
-         <div class="col-md-12 ">
+         <div class="col-md-1"></div>
-<div class="center alert alert-danger" role="alert">
+        <div class="col-md-10">
-'''A service outage is impacting access to some campus resources including my.evergreen.edu, Canvas and various internal applications and services. We are investigating and hope to have this issue resolved shortly.'''</div>
 <div class="center">
 <div class="leadbig">How can we help?</div><br />
 <inputbox>
 type=fulltext
+width=24
 searchbuttonlabel=Search
 placeholder=Describe your issue
 </inputbox>
 </div>
-</div><!-- end col-md-12 -->
+<div><br /></div>
+</div><!-- end col-md-10 -->
+<div class="col-md-1"></div>
 </div><!-- row -->
+<div class="row">
-   <div class="row">
+         <div class="col-md-3">
-         <div class="col-md-12 ">
-<div class="lead center">Browse Help Topics</div>
-</div><!-- end col-md-12 -->
-</div><!-- row -->
-   <div class="row">
-        <div class="col-md-2 "></div>
-        <div class="col-md-4 ">
 <div class="panel panel-default">
-   <div class="panel-body" style="min-height: 225px;">
+   <div class="panel-body center">
-[[File:Evergreen-tree-green.png|50px|center|link=Technology Help]]
+[[File:Reading.svg|50px|center|link=Technology Knowledge Base]]
-<p class="center lead">[[Technology Help]]</p>
+<p class="lead">Find Answers</p>
-<br />
+<p>'''[[Technology Knowledge Base|Browse the Knowledgebase]]'''</p>
-<p class = "center">Email, My Evergreen, Office365, Canvas, Training and more ...</p>
    </div>
 </div>
-        </div><!-- end col-md-4 -->
+        </div><!-- end col-md-3-->
-         <div class="col-md-4 ">
+         <div class="col-md-3">
 <div class="panel panel-default">
-<div class="panel-body" style="min-height: 225px;">
+  <div class="panel-body center">
-[[File:Evergreen-tree-green.png|50px|center|link=Greener Hub]]
+[[File:Support-green.svg|50px|center|link=https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38]]
-<p class="center lead">[[Greener Hub|Student Services and Academics]]</p>
+<p class="lead">Get Tech Help</p>
-<p class = "center">Academics, Advising, Registration, Financial Aid, Student Life and more ...</p>
+<p>'''[https://forms.office.com/r/N978eF6R9h Login to create a technology support request]''' or
+</br />[https://kace.evergreen.edu/userui/ view previous requests]<br />
+''[[How to Submit a Support Request|learn more]]''</p>
    </div>
 </div>
-        </div><!-- end col-md-4 -->
+        </div><!-- end col-md-3 -->
+        <div class="col-md-3">
-         <div class="col-md-2 "></div>
+<div class="panel panel-default">
+  <div class="panel-body center">
+[[File:Support-green.svg|50px|center|link=https://forms.office.com/Pages/ResponsePage.aspx?id=98-tIm_ApkmPIFBxHEDdqtxumRC2JeVOl-dHQovAe7JUM0w4UU9CRzg1UEFXVjFNNVVPU0lVTzM5Ry4u]]
+<p class="lead">Can't Log In?</p>
+<p> '''[https://forms.office.com/r/THWprxEWrZ Create a help request without logging in]'''</p>
+  </div>
+</div>
+       </div><!-- end col-md-3 -->
+         <div class="col-md-3">
+<div class="panel panel-default">
+  <div class="panel-body center">
+[[File:Evergreen-tree-green.png|50px|center|link=Technology Request Forms]]
+<p class="lead">Technology Request Forms</p>
+<p>'''[[Technology Request Forms|Browse the IT Services Request Forms]]''' ''(faculty/staff)''</p>
+  </div>
+</div>
+       </div><!-- end col-md-3 -->
+</div> <!-- end row -->
+<div class="row">
+        <div class="col-md-12 center">
+<p class="lead">Can't find what you're looking for?</p>
+<p class="btn btn-default" role="button">[[Contact Us]]</p>
+       </div><!-- end col-md-12 -->
 </div> <!-- end row -->
 </div>

Difference between revisions of "Help Wiki"

Latest revision as of 11:14, 16 September 2024

The Evergreen State College