Difference between revisions of "Talk:Former Student Accounts"

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m (Crawfors moved page Talk:Alumni Accounts to Talk:Former Student Accounts: we were told by Rip to refer to these accounts as Former Student Accounts only, not "Alumni Accounts".)
 
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===Former student username and password help===
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===Username and Password Help===
 
'''What is my username?'''
 
'''What is my username?'''
*Former Student usernames are first name followed by last name, for example: Ima Greener's FS username is "imagreener"
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:Former Student usernames are first name followed by last name, for example: Ima Greener's FS username is "imagreener"
 +
 
  
 
'''What is my password?'''
 
'''What is my password?'''
*When filling out your FS account request form you were asked to pick a password. This password is set as your initial login password.
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:When filling out your FS account request form you were asked to pick a password. This password is set as your initial login password.
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'''How do I reset my password for an alumni account?'''
 
'''How do I reset my password for an alumni account?'''
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#Answer your secret question
 
#Answer your secret question
 
#You will then be presented with the option to create a new password
 
#You will then be presented with the option to create a new password
'''
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I am receiving an error while trying to reset my password'''
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*If the system reports an error when you try to reset, it means that you have not logged in at least once before
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 +
'''I am receiving an error while trying to reset my password'''
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:If the system reports an error when you try to reset, it means that you have not logged in at least once before
  
  
 
===How do I order transcripts?===
 
===How do I order transcripts?===
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Registration and Records provide access to transcripts and your academic records. For more information see '''[http://wikis.evergreen.edu/computing/index.php/Alumni_Accounts Order a transcript]''' on the main Evergreen site.
  
====Registration and Records provides access to transcripts and your academic records. For more information see the [http://wikis.evergreen.edu/computing/index.php/Alumni_Accounts Order a transcript page] on the main Evergreen site====
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'''Do you need a Former Student Account?'''
 +
*If you graduated or stopped attending, you will need a former student account to order transcripts
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*You may request a Former Student Account at any time by filling out the [https://my.evergreen.edu/public/user_request Account Request Form] from Registration and Records
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*Please contact Registration and Records directly with any questions about transcript orders or your Former Student Account
  
*I am a current student who needs transcripts
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'''I have a Former Student Account'''
**Click on the Transcript order link from within your my.evergreen.edu page
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:Login to my.evergreen.edu and click on Transcript Orders to get started
*Do you need a former student account?
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**If you graduated or stopped attending, you will need a former student account to order transcripts
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**You may request a Former Student Account at any time by filling out the [https://my.evergreen.edu/public/user_request Account Request Form] from Registration and Records
+
**Please contact Registration and Records directly with any questions about transcript orders or your Former Student Account
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*I have a Former Student Account
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**Login to my.evergreen.edu and click on Transcript Orders to get started
+
  
*I have general transcript questions
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'''I have general transcript questions'''
**Registration and Records maintains [http://www.evergreen.edu/registration/transcript.htm this web page] about transcript orders
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:Registration and Records maintains [http://www.evergreen.edu/registration/transcript.htm this web page] about transcript orders
  
  

Latest revision as of 14:21, 15 August 2017

Alumni Accounts grant access to my.evergreen.edu and for: Transcripts, Fee Payment, Evaluations, and Tax Information.

Help with Alumni (Former Student) Accounts

Alumni Accounts are created and maintained by Registration and Records. To reach registration and records you can email registration@evergreen.edu, call 360-867-6180, or create a support ticket from the right sidebar.

To Request an Alumni Account

  1. Visit the transcript information page to learn more about requesting an alumni account
  2. Click on request an alumni (former student) account link


Username and Password Help

What is my username?

Former Student usernames are first name followed by last name, for example: Ima Greener's FS username is "imagreener"


What is my password?

When filling out your FS account request form you were asked to pick a password. This password is set as your initial login password.


How do I reset my password for an alumni account?

Currently, you may only reset a password for an account you have activated (logged into at least once.) To Reset your FS Account Password:
  1. Ensure you have logged in at least once before, or this process won't work
  2. Visit the self service reset page
  3. Enter your username and student ID number
  4. Answer your secret question
  5. You will then be presented with the option to create a new password


I am receiving an error while trying to reset my password

If the system reports an error when you try to reset, it means that you have not logged in at least once before


How do I order transcripts?

Registration and Records provide access to transcripts and your academic records. For more information see Order a transcript on the main Evergreen site.

Do you need a Former Student Account?

  • If you graduated or stopped attending, you will need a former student account to order transcripts
  • You may request a Former Student Account at any time by filling out the Account Request Form from Registration and Records
  • Please contact Registration and Records directly with any questions about transcript orders or your Former Student Account

I have a Former Student Account

Login to my.evergreen.edu and click on Transcript Orders to get started

I have general transcript questions

Registration and Records maintains this web page about transcript orders