Difference between revisions of "Help Wiki"

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__NOTOC__
 
 
<div class="container-fluid">
 
<div class="container-fluid">
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[[File:Speedy-illus.png|left|100px]]
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<div class="leadbig">Welcome</div>
 +
<div class="lead">''to Evergreen's Helpwiki''</div>
 +
<div class="row"></div> 
 
   <div class="row">
 
   <div class="row">
            <div class="lead">[[File:Book-green.svg|75px]] Find answers to common technical questions.</div>  
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        <div class="col-md-1"></div>
         <div class="col-md-4 ">
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         <div class="col-md-10">
<div class="panel panel-default">
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<div class="center">  
  <div class="panel-heading">
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<div class="leadbig">How can we help?</div><br />
    <h3 class="panel-title">Evergreen Login</h3>
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<inputbox>
  </div>
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type=fulltext
  <div class="panel-body">
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width=24
* [[Login Help]]
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searchbuttonlabel=Search
* [[Default Name and Password]]
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placeholder=Describe your issue
* [[New student first time login (activation)]]
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</inputbox>
* [[Forgot My Password‏‎]]
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* [[Alumni Accounts]]
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  </div>
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<div class="panel-footer">[[:Category:Evergreen Login|see all articles]]</div>
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</div>
 
</div>
      </div><!-- end col-md-4 -->
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<div><br /></div>
      <div class="col-md-4">
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</div><!-- end col-md-10 -->
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<div class="col-md-1"></div>
 +
</div><!-- row -->
 +
 
 +
<div class="row">
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        <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
   <div class="panel-heading">
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   <div class="panel-body center">
    <h3 class="panel-title">my.evergreen</h3>
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[[File:Reading.svg|50px|center|link=Technology Knowledge Base]]
 +
<p class="lead">Find Answers</p>
 +
<p>'''[[Technology Knowledge Base|Browse the Knowledgebase]]'''</p>
 
   </div>
 
   </div>
  <div class="panel-body">
 
*[[MyEvergreen Help|My.evergreen Help]]
 
*[[Academic Statement Help]]
 
*[[Individual Study Guide]]
 
*[[Time and Leave Help]]
 
  </div>
 
<div class="panel-footer">[[:Category:my.evergreen|see all articles]]</div>
 
 
</div>
 
</div>
       </div> <!-- end col-md-4-->
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       </div><!-- end col-md-3-->
      <div class="col-md-4">
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        <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
   <div class="panel-heading">
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   <div class="panel-body center">
    <h3 class="panel-title">Evaluations</h3>
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[[File:Support-green.svg|50px|center|link=https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38]]
 +
<p class="lead">Get Tech Help</p>
 +
<p>'''[https://forms.office.com/r/N978eF6R9h Login to create a technology support request]''' or
 +
</br />[https://kace.evergreen.edu/userui/ view previous requests]<br />
 +
''[[How to Submit a Support Request|learn more]]''</p>
 
   </div>
 
   </div>
  <div class="panel-body">
 
*[[Evaluation Help]]
 
*[[Evaluation Guide for Students]]
 
*[[Evaluation Guide for Faculty]]
 
*[[Writing a Self-Evaluation]]
 
*[[Writing an Evaluation of Faculty]]
 
  </div>
 
<div class="panel-footer">[[:Category:Evaluations|see all articles]]</div>
 
 
</div>
 
</div>
       </div> <!-- end col-md-4-->
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       </div><!-- end col-md-3 -->
    </div> <!-- end row 1-->
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         <div class="col-md-3">
<div class="row"><!-- start row 2-->
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         <div class="col-md-4 ">
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<div class="panel panel-default">
 
<div class="panel panel-default">
   <div class="panel-heading">
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   <div class="panel-body center">
    <h3 class="panel-title">Accessibility</h3>
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[[File:Support-green.svg|50px|center|link=https://forms.office.com/Pages/ResponsePage.aspx?id=98-tIm_ApkmPIFBxHEDdqtxumRC2JeVOl-dHQovAe7JUM0w4UU9CRzg1UEFXVjFNNVVPU0lVTzM5Ry4u]]
 +
<p class="lead">Can't Log In?</p>
 +
<p> '''[https://forms.office.com/r/THWprxEWrZ Create a help request without logging in]'''</p>
 
   </div>
 
   </div>
  <div class="panel-body">
 
*[[Accessibility Software]]
 
*[[Accessible PDF|Creating Accessible PDFs]]
 
*[[Making Content Accessible]]
 
*[[Where Can I Find An AT Workstation]]
 
*[[Where to Go for Help]]
 
  </div>
 
<div class="panel-footer">[[:Category:Accessibility|see all articles]]</div>
 
 
</div>
 
</div>
       </div><!-- end col-md-4 -->
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       </div><!-- end col-md-3 -->
      <div class="col-md-4">
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        <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
   <div class="panel-heading">
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   <div class="panel-body center">
    <h3 class="panel-title">Administrative</h3>
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[[File:Evergreen-tree-green.png|50px|center|link=Technology Request Forms]]
 +
<p class="lead">Technology Request Forms</p>
 +
<p>'''[[Technology Request Forms|Browse the IT Services Request Forms]]''' ''(faculty/staff)''</p>
 
   </div>
 
   </div>
  <div class="panel-body">
 
*[[Banner for Faculty‏‎]]
 
*[[Faculty and Staff Technology Support]]
 
*[[Pay History and Information]]
 
*[[Time and Leave Help]]
 
 
</div>
 
</div>
    <div class="panel-footer">[[:category:Administrative|see all articles]]</div>
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       </div><!-- end col-md-3 -->
  </div>
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</div> <!-- end row -->
       </div><!-- end col-md-4 -->
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<div class="row">
<div class="col-md-4">
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        <div class="col-md-12 center">
<div class="panel panel-default">
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<p class="lead">Can't find what you're looking for?</p>
  <div class="panel-heading">
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<p class="btn btn-default" role="button">[[Contact Us]]</p>
    <h3 class="panel-title">Campus Technology Spaces</h3>
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      </div><!-- end col-md-12 -->
  </div>
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</div> <!-- end row -->
  <div class="panel-body">
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*[[:Category:Computer Center|Academic Computing Center]]
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*[[:Category:Animation Labs|Animation Labs]]
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*[[:Category:Audio Studios|Audio Studios]]
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*[[:Category:CCAM|CCAM]]
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*[[Computer Labs and Classrooms]]
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*[[Media Classrooms Overview|Media Classrooms]]
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*[[:Category:Multimedia Lab|Multimedia Lab (MML)]]
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*[[:Category:Music Technology Labs|Music Technology Labs]]
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*[[:Category:Scientific Computing|Scientific Computing (CAL)]]
+
  </div>
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<div class="panel-footer">[[:Category:Campus Technology Spaces|see all articles]]</div>
+
 
</div>
 
</div>
      </div> <!-- end col-md-4-->
 
    </div> <!-- end row 2-->
 
<div class="row"><!-- start row 3-->
 
        <div class="col-md-4 ">
 
<div class="panel panel-default">
 
  <div class="panel-heading">
 
    <h3 class="panel-title">Curricular Technologies</h3>
 
  </div>
 
  <div class="panel-body">
 
*[[Academic Technology Support]]
 
*[[Curricular Technology Tools]]
 
*[[:Category:Canvas|Canvas]]
 
*[[:Category:Scientific Instrumentation|Scientific Instrumentation]]
 
*[[:Category:Wordpress|WordPress]]
 
  </div>
 
<div class="panel-footer">[[:Category:Curricular Technologies|see all articles]]</div>
 
</div>
 
      </div><!-- end col-md-4 -->
 
      <div class="col-md-4">
 
<div class="panel panel-default">
 
  <div class="panel-heading">
 
    <h3 class="panel-title">Email</h3>
 
  </div>
 
  <div class="panel-body">
 
*[[Email Help]]
 
*[[Getting Started with Email]]
 
*[[Webmail Overview|Using Webmail]]
 
*[[Student Email Overview]]
 
*[[Exchange Mail Settings|Setting Up a Desktop or Mobile Mail Client]]
 
  </div>
 
<div class="panel-footer">[[:Category:Email|see all articles]]</div>
 
</div>
 
      </div> <!-- end col-md-4-->
 
      <div class="col-md-4">
 
<div class="panel panel-default">
 
  <div class="panel-heading">
 
    <h3 class="panel-title">File Space</h3>
 
  </div>
 
  <div class="panel-body">
 
*[[File Space Overview]]
 
*[[Connect to Filespace - Mac OS X‏‎]]
 
*[[Connect to Filespace - Windows XP]]
 
*[[Orca Program Shares‏‎]]
 
*[[Quota Limit Exceeded]]
 
  </div>
 
<div class="panel-footer">[[:Category:File Space|see all articles]]</div>
 
</div>
 
      </div> <!-- end col-md-4-->
 
    </div> <!-- end row 3-->
 
<div class="row"><!-- start row 4-->
 
        <div class="col-md-4 ">
 
<div class="panel panel-default">
 
  <div class="panel-heading">
 
    <h3 class="panel-title">Library Technologies</h3>
 
  </div>
 
  <div class="panel-body">
 
*[[Chromebooks]]
 
*[[Library Accounts]]
 
*[[Zotero]]
 
  </div>
 
<div class="panel-footer">[[:Category:Library Technologies|see all articles]]</div>
 
</div>
 
      </div><!-- end col-md-4 -->
 
      <div class="col-md-4">
 
<div class="panel panel-default">
 
  <div class="panel-heading">
 
    <h3 class="panel-title">Media technologies</h3>
 
  </div>
 
  <div class="panel-body">
 
*[[:Category:Audio Recording|Audio Recording]]
 
*[[:Category:Media Loan|Media Loan]]
 
*[[:Category:Video Editing|Video Editing]]
 
*[[:Category:Video Production|Video Production]]
 
  </div>
 
<div class="panel-footer">[[:Category:Media Technologies|see all articles]]</div>
 
</div>
 
      </div> <!-- end col-md-4-->
 
      <div class="col-md-4">
 
<div class="panel panel-default">
 
  <div class="panel-heading">
 
    <h3 class="panel-title">Network</h3>
 
  </div>
 
  <div class="panel-body">
 
*[[Network Policies|Appropriate Use / Network Policies]]
 
*[[Evergreen Wireless Network]]
 
*[[Multi-Factor Authentication]]
 
  </div>
 
<div class="panel-footer">[[:Category:Network|see all articles]]</div>
 
</div>
 
      </div> <!-- end col-md-4-->
 
    </div> <!-- end row 4-->
 
<div class="row"><!-- start row 5-->
 
        <div class="col-md-4 ">
 
<div class="panel panel-default">
 
  <div class="panel-heading">
 
    <h3 class="panel-title">Printing</h3>
 
  </div>
 
  <div class="panel-body">
 
*[[Printing Overview]]
 
*[[Printing from laptops and mobile devices]]
 
  </div>
 
<div class="panel-footer">[[:Category:Printing|see all articles]]</div>
 
</div>
 
      </div><!-- end col-md-4 -->
 
      <div class="col-md-4">
 
<div class="panel panel-default">
 
  <div class="panel-heading">
 
    <h3 class="panel-title">Technology Training</h3>
 
  </div>
 
  <div class="panel-body">
 
*[[Faculty Technology Guide]]
 
*[http://www.lynda.com/portal/evergreen Lynda.com] - Online technical training
 
*[[New Employee Information]]
 
*[[Staff Technology Training]]
 
*[[Student Technology Guide]]
 
*[[:Category:Workshops|Technology Workshop Outlines]]
 
  </div>
 
<div class="panel-footer">[[see all articles]]</div>
 
</div>
 
      </div> <!-- end col-md-4-->
 
      <div class="col-md-4">
 
<div class="panel panel-default">
 
  <div class="panel-heading">
 
    <h3 class="panel-title">Telephones</h3>
 
  </div>
 
  <div class="panel-body">
 
*[[Cellphone Access]]
 
*[[Public Access Phones]]
 
*[http://www.evergreen.edu/telecom/voicemail Voice Mail Instructions]
 
  </div>
 
<div class="panel-footer">[[see all articles]]</div>
 
</div>
 
      </div> <!-- end col-md-4-->
 
    </div> <!-- end row 5-->
 
<div class="row"><!-- start row 6-->
 
        <div class="col-md-4 ">
 
<div class="panel panel-default">
 
  <div class="panel-heading">
 
    <h3 class="panel-title">Web Publishing</h3>
 
  </div>
 
  <div class="panel-body">
 
*[[:Category:Mediawiki|MediaWiki]]
 
*[[:Category:Wordpress|WordPress]]
 
  </div>
 
<div class="panel-footer">[[see all articles]]</div>
 
</div>
 
      </div><!-- end col-md-4 -->
 
 
    </div> <!-- end row 6-->
 
<div class="pull-right">see [[:Category:Top|All Categories]]</div>
 
</div> <!-- end container-->
 

Latest revision as of 11:14, 16 September 2024

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