Difference between revisions of "Help Wiki"

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__NOTOC__
 
 
<div class="container-fluid">
 
<div class="container-fluid">
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[[File:Speedy-illus.png|left|100px]]
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<div class="leadbig">Welcome</div>
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<div class="lead">''to Evergreen's Helpwiki''</div>
 +
<div class="row"></div> 
 
   <div class="row">
 
   <div class="row">
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            <div class="lead">[[File:Book-green.svg|75px]] Find answers to common technical questions.</div>  
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        <div class="col-md-1"></div>
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         <div class="col-md-4 ">
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         <div class="col-md-10">
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<div class="panel panel-default">
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<div class="center">  
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  <div class="panel-heading">
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<div class="leadbig">How can we help?</div><br />
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    <h3 class="panel-title">Evergreen Login</h3>
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<inputbox>
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  </div>
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type=fulltext
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  <div class="panel-body">
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width=24
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* [[Account Help]]
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searchbuttonlabel=Search
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* [[Default Username and Password]]
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placeholder=Describe your issue
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* [[New student first time login (activation)]]
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</inputbox>
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* [[Forgot My Password‏‎]]
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* [[Former Student Accounts]]
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  </div>
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<div class="panel-footer">[[:Category:Evergreen Login|see all articles]]</div>
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</div>
 
</div>
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      </div><!-- end col-md-4 -->
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<div><br /></div>  
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      <div class="col-md-4">
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</div><!-- end col-md-10 -->
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<div class="panel panel-default">
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<div class="col-md-1"></div>
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  <div class="panel-heading">
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</div><!-- row -->
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    <h3 class="panel-title">my.evergreen.edu</h3>
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  </div>
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  <div class="panel-body">
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*[[My.evergreen.edu Help|My.evergreen.edu Overview]]
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*[[Academic Statement Help|Academic Statement]]
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*[[Individual Study Guide]]
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*[[Schedule_Evergreen_Overview|Schedule Evergreen]]
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*[[Time and Leave Help|Time and Leave]]
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  </div>
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<div class="panel-footer">[[:Category:my.evergreen.edu|see all articles]]</div>
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</div>
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      </div> <!-- end col-md-4-->
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      <div class="col-md-4">
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<div class="panel panel-default">
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  <div class="panel-heading">
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    <h3 class="panel-title">Evaluations</h3>
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  </div>
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  <div class="panel-body">
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*[[Evaluation Help]]
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*[[Evaluation Guide for Students]]
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*[[Evaluation Guide for Faculty]]
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*[[Writing a Self-Evaluation]]
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*[[Writing an Evaluation of Faculty]]
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  </div>
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<div class="panel-footer">[[:Category:Evaluations|see all articles]]</div>
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</div>
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      </div> <!-- end col-md-4-->
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    </div> <!-- end row 1-->
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<div class="row"><!-- start row 2-->
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      <div class="col-md-4">
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<div class="panel panel-default">
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  <div class="panel-heading">
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    <h3 class="panel-title">Administrative</h3>
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  </div>
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  <div class="panel-body">
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*[[Banner‏‎]]
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*[[Computer Account Request Form]]
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*[[New Employee Information]]
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*[[Pay History and Information]]
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* [https://www.evergreen.edu/purchasing/technology-media-purchasing New Technology Purchase Requests]
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</div>
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<div class="row">
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    <div class="panel-footer">[[:category:Administrative|see all articles]]</div>
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         <div class="col-md-3">
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  </div>
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      </div><!-- end col-md-4 -->
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         <div class="col-md-4 ">
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<div class="panel panel-default">
 
<div class="panel panel-default">
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   <div class="panel-heading">
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   <div class="panel-body center">
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    <h3 class="panel-title">Accessibility</h3>
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[[File:Reading.svg|50px|center|link=Technology Knowledge Base]]
 +
<p class="lead">Find Answers</p>
 +
<p>'''[[Technology Knowledge Base|Browse the Knowledgebase]]'''</p>
 
   </div>
 
   </div>
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  <div class="panel-body">
 
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*[[Accessibility_Help|Accessibility Home Page]]
 
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*[[Accessibility Software]]
 
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*[[Tips_for_Providing_Barrier-Free_Access|Tips for Providing Barrier-Free Access]]
 
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*[[Accessible PDF|Creating Accessible PDFs]]
 
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*[[Accessibility: Where to Go for Help|Where to Go for Help]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Accessibility|see all articles]]</div>
 
 
</div>
 
</div>
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       </div><!-- end col-md-4 -->
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       </div><!-- end col-md-3-->
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<div class="col-md-4">
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        <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
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   <div class="panel-heading">
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   <div class="panel-body center">
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    <h3 class="panel-title">Campus Technology Spaces</h3>
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[[File:Support-green.svg|50px|center|link=https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38]]
 +
<p class="lead">Get Tech Help</p>
 +
<p>'''[https://forms.office.com/r/N978eF6R9h Login to create a technology support request]''' or
 +
</br />[https://kace.evergreen.edu/userui/ view previous requests]<br />
 +
''[[How to Submit a Support Request|learn more]]''</p>
 
   </div>
 
   </div>
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  <div class="panel-body">
 
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*[[:Category:Computer Center|Academic Computing Center]]
 
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*[[:Category:Animation Labs|Animation Labs]]
 
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*[[:Category:Audio Studios|Audio Studios]], [[:Category:Music Technology Labs|Music Tech Labs]]
 
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*[[:Category:CCAM|CCAM]]
 
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*[[Computer Labs and Classrooms]]
 
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*[[Media Classrooms Overview|Media Classrooms]]
 
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*[[:Category:Multimedia Lab|Multimedia Lab (MML)]]
 
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*[[:Category:Scientific Computing|Scientific Computing (CAL)]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Campus Technology Spaces|see all articles]]</div>
 
 
</div>
 
</div>
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       </div> <!-- end col-md-4-->
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       </div><!-- end col-md-3 -->
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    </div> <!-- end row 2-->
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         <div class="col-md-3">
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<div class="row"><!-- start row 3-->
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         <div class="col-md-4 ">
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<div class="panel panel-default">
 
<div class="panel panel-default">
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   <div class="panel-heading">
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   <div class="panel-body center">
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    <h3 class="panel-title">Curricular Technologies</h3>
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[[File:Support-green.svg|50px|center|link=https://forms.office.com/Pages/ResponsePage.aspx?id=98-tIm_ApkmPIFBxHEDdqtxumRC2JeVOl-dHQovAe7JUM0w4UU9CRzg1UEFXVjFNNVVPU0lVTzM5Ry4u]]
 +
<p class="lead">Can't Log In?</p>
 +
<p> '''[https://forms.office.com/r/THWprxEWrZ Create a help request without logging in]'''</p>
 
   </div>
 
   </div>
−
  <div class="panel-body">
 
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*[[Academic Technology Support]]
 
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*[[Curricular Technology Tools]]
 
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*[[:Category:Canvas|Canvas]]
 
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*[[:Category:Scientific Instrumentation|Scientific Instrumentation]]
 
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*[[:Category:Wordpress|WordPress]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Curricular Technologies|see all articles]]</div>
 
 
</div>
 
</div>
−
       </div><!-- end col-md-4 -->
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       </div><!-- end col-md-3 -->
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      <div class="col-md-4">
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        <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
−
   <div class="panel-heading">
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   <div class="panel-body center">
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    <h3 class="panel-title">Email / Communication</h3>
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[[File:Evergreen-tree-green.png|50px|center|link=Technology Request Forms]]
 +
<p class="lead">Technology Request Forms</p>
 +
<p>'''[[Technology Request Forms|Browse the IT Services Request Forms]]''' ''(faculty/staff)''</p>
 
   </div>
 
   </div>
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  <div class="panel-body">
 
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*[[Email Help]]
 
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*[[Webmail Overview|Using Webmail]]
 
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*[[Student Email Overview]]
 
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*[[Exchange Mail Settings|Setting Up a Mail Client]]
 
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*[http://www.evergreen.edu/news/weatherdelays Emergency Campus Notifications]
 
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*[[Greener Commons]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Email|see all articles]]</div>
 
 
</div>
 
</div>
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       </div> <!-- end col-md-4-->
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       </div><!-- end col-md-3 -->
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      <div class="col-md-4">
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</div> <!-- end row -->
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<div class="panel panel-default">
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<div class="row">
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  <div class="panel-heading">
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        <div class="col-md-12 center">
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    <h3 class="panel-title">File Space</h3>
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<p class="lead">Can't find what you're looking for?</p>
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  </div>
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<p class="btn btn-default" role="button">[[Contact Us]]</p>
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  <div class="panel-body">
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      </div><!-- end col-md-12 -->
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*[[File Space Overview]]
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</div> <!-- end row -->
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*[[Connect to Filespace - Mac OS X‏‎]]
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*[[Windows 10|Connect to Filespace - Windows 10]]
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*[[Orca Program Shares‏‎]]
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*[[Quota Limit Exceeded]]
+
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  </div>
+
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<div class="panel-footer">[[:Category:File Space|see all articles]]</div>
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</div>
 
</div>
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      </div> <!-- end col-md-4-->
 
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    </div> <!-- end row 3-->
 
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<div class="row"><!-- start row 4-->
 
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<div class="col-md-4">
 
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<div class="panel panel-default">
 
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  <div class="panel-heading">
 
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    <h3 class="panel-title">For Faculty</h3>
 
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  </div>
 
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  <div class="panel-body">
 
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*[[Banner for Faculty‏‎]]
 
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*[[Class Lists for Faculty]]
 
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*[[Faculty Technology Guide]]
 
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*[[Faculty and Staff Technology Support|Faculty Technology Support]]
 
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*[[Schedule_Evergreen_Overview|Scheduling and Reserving Space]]
 
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</div>
 
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    <div class="panel-footer">[[:category:Faculty|see all articles]]</div>
 
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  </div>
 
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      </div><!-- end col-md-4 -->
 
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        <div class="col-md-4 ">
 
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<div class="panel panel-default">
 
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  <div class="panel-heading">
 
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    <h3 class="panel-title">Library Technologies</h3>
 
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  </div>
 
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  <div class="panel-body">
 
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*[[Chromebooks]]
 
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*[[Library Accounts]]
 
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*[[Zotero]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Library Technologies|see all articles]]</div>
 
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</div>
 
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      </div><!-- end col-md-4 -->
 
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      <div class="col-md-4">
 
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<div class="panel panel-default">
 
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  <div class="panel-heading">
 
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    <h3 class="panel-title">Media technologies</h3>
 
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  </div>
 
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  <div class="panel-body">
 
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*[[:Category:Audio Recording|Audio Recording]]
 
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*[[:Category:Media Loan|Media Loan]]
 
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*[[:Category:Video Editing|Video Editing]]
 
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*[[:Category:Video Production|Video Production]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Media Technologies|see all articles]]</div>
 
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</div>
 
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      </div> <!-- end col-md-4-->
 
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    </div> <!-- end row 4-->
 
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<div class="row"><!-- start row 5-->     
 
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<div class="col-md-4">
 
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<div class="panel panel-default">
 
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  <div class="panel-heading">
 
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    <h3 class="panel-title">Network</h3>
 
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  </div>
 
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  <div class="panel-body">
 
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*[[Network Policies|Appropriate Use / Network Policies]]
 
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*[[Evergreen Wireless Network]]
 
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*[[Multi-Factor Authentication]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Network|see all articles]]</div>
 
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</div>
 
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      </div> <!-- end col-md-4-->
 
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        <div class="col-md-4 ">
 
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<div class="panel panel-default">
 
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  <div class="panel-heading">
 
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    <h3 class="panel-title">Printing</h3>
 
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  </div>
 
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  <div class="panel-body">
 
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*[[Printing Overview]]
 
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*[[Printing from laptops and mobile devices]]
 
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*[[Printing From Chrome OS]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Printing|see all articles]]</div>
 
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</div>
 
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      </div><!-- end col-md-4 -->
 
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      <div class="col-md-4">
 
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<div class="panel panel-default">
 
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  <div class="panel-heading">
 
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    <h3 class="panel-title">Technology Training</h3>
 
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  </div>
 
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  <div class="panel-body">
 
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*[[New Employee Information]]
 
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*[[Required Training Help for Employees|Employee Policy Training Help for Staff and Faculty (formerly called the Required Training)]]
 
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*[[Student Technology Guide]]
 
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*[[:Category:2018-2019|Workshop Outlines (current year)]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Training and Help|see all articles]]</div>
 
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</div>
 
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      </div> <!-- end col-md-4-->
 
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    </div> <!-- end row 5-->
 
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<div class="row"><!-- start row 6-->
 
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      <div class="col-md-4">
 
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<div class="panel panel-default">
 
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  <div class="panel-heading">
 
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    <h3 class="panel-title">Telephones</h3>
 
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  </div>
 
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  <div class="panel-body">
 
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*[[Cellphone Access]]
 
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*[[Public Access Phones]]
 
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*[http://www.evergreen.edu/telecom/voicemail Voice Mail Instructions]
 
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*[[Harassing emails or voicemails|Harassing emails and voicemails]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Telephones|see all articles]]</div>
 
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</div>
 
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      </div> <!-- end col-md-4-->
 
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        <div class="col-md-4 ">
 
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<div class="panel panel-default">
 
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  <div class="panel-heading">
 
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    <h3 class="panel-title">Web Publishing</h3>
 
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  </div>
 
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  <div class="panel-body">
 
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*[[:Category:Mediawiki|MediaWiki]]
 
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*[[:Category:Wordpress|WordPress]]
 
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*[[:Category:Wiki Admin|Wiki Admin]]
 
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  </div>
 
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<div class="panel-footer">[[:Category:Web Publishing|see all articles]]</div>
 
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</div>
 
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      </div><!-- end col-md-4 -->
 
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    </div> <!-- end row 6-->
 
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<div class="pull-right">see [[:Category:Top|All Categories]]</div>
 
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</div> <!-- end container-->
 
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{{#css:
 
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  #breadcrumbs2 {
 
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    display: none;
 
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  }
 
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}}
 

Latest revision as of 12:14, 16 September 2024

Speedy-illus.png
Welcome
to Evergreen's Helpwiki
How can we help?



Reading.svg

Find Answers

Browse the Knowledgebase

Support-green.svg

Get Tech Help

Login to create a technology support request or
view previous requests
learn more

Support-green.svg

Can't Log In?

Create a help request without logging in

Evergreen-tree-green.png

Technology Request Forms

Browse the IT Services Request Forms (faculty/staff)

Can't find what you're looking for?

Contact Us

Retrieved from "http://helpwiki.evergreen.edu/wiki/index.php?title=Help_Wiki&oldid=45663"

The Evergreen State College