Difference between revisions of "Email Help"

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[[File:Exchange-online.png|left|50px]]Evergreen email is the official method the college uses to communicate with students. Evergreen uses Microsoft Exchange to provide email services to students, faculty and staff.
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[[File:Exchange-online.png|left|50px]] Evergreen provides email and calendaring services to students, faculty and staff using Microsoft Exchange Online. Evergreen email is the official method the college uses to communicate with students.
 
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====Features====
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===Accessing your email===
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*Mailbox Size: 100GB
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====Web Browser====
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*Maximum Attachment Size: 50MB (includes messages)
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[[File:Webmail login.png|200px|right]]
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*Access to Evergreen email through webmail, desktop clients or mobile devices
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*Go to '''[https://office.com office.com]''' to access your email and all of your Office 365 applications online
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*Log in with your My Evergreen account (username@evergreen.edu)
  
  
  
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<strong>Have any questions about account migrations to Exchange Online? See [https://helpwiki.evergreen.edu/wiki/index.php/Migrating_to_Exchange_Online Migrating to Exchange Online] for more information.</strong>
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====Desktop App====
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====Accessing your email====
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[[File:Webmail login.png|200px|right]]
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*Go to '''[https://portal.office.com portal.office.com]''' to access email and all of your Office 365 applications online
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** Log in with your My Evergreen account (username@evergreen.edu)
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**  <small> ''Note: Previous methods using [https://www.evergreen.edu/webmail webmail] continue to work but if your mailbox has been migrated to Office 365 you will be redirected to microsoftonline.com''</small>
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====Setting up Desktop mail clients====
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*[https://support.office.com/en-us/article/video-add-email-accounts-on-a-mac-37cf645f-0f81-4e88-b5e1-bfe4b20b9b00?wt.mc_id=otc_outlook Configure Outlook for Mac]
 
*[https://support.office.com/en-us/article/video-add-email-accounts-on-a-mac-37cf645f-0f81-4e88-b5e1-bfe4b20b9b00?wt.mc_id=otc_outlook Configure Outlook for Mac]
 
*[https://support.office.com/en-us/article/video-add-an-outlook-com-or-office-365-account-7c031aff-0ceb-435a-ada9-a389cfc8ddca?ui=en-US&rs=en-US&ad=US Configure Outlook for Windows]
 
*[https://support.office.com/en-us/article/video-add-an-outlook-com-or-office-365-account-7c031aff-0ceb-435a-ada9-a389cfc8ddca?ui=en-US&rs=en-US&ad=US Configure Outlook for Windows]
  
  
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====Setting up your mail on mobile devices====
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====Mobile App====
 
<i> It is recommended that you use Microsoft's mobile Outlook App.</i>
 
<i> It is recommended that you use Microsoft's mobile Outlook App.</i>
 
*[https://support.office.com/en-us/article/set-up-email-in-outlook-for-ios-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234?ui=en-US&rs=en-US&ad=US Configure Outlook app for IOS]
 
*[https://support.office.com/en-us/article/set-up-email-in-outlook-for-ios-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234?ui=en-US&rs=en-US&ad=US Configure Outlook app for IOS]
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*[https://support.office.com/en-us/article/set-up-email-using-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1?ui=en-US&rs=en-US&ad=US Configure mail on IOS devices]
 
*[https://support.office.com/en-us/article/set-up-email-using-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1?ui=en-US&rs=en-US&ad=US Configure mail on IOS devices]
 
*[https://support.office.com/en-us/article/set-up-email-in-android-email-app-71147974-7aca-491b-978a-ab15e360434c?ui=en-US&rs=en-US&ad=US Configure mail on Android devices]
 
*[https://support.office.com/en-us/article/set-up-email-in-android-email-app-71147974-7aca-491b-978a-ab15e360434c?ui=en-US&rs=en-US&ad=US Configure mail on Android devices]
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====Features====
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*Mailbox Size: 100GB
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*Maximum Attachment Size: 50MB (includes messages)
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*Access to Evergreen email through webmail, desktop clients or mobile devices
  
 
====Helpful Articles====
 
====Helpful Articles====
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*<u>[https://support.office.com/en-us/article/create-reply-to-or-forward-email-messages-in-outlook-on-the-web-ecafbc06-e812-4b9e-a7af-5074a9c7abd0 Create, reply to, or forward email messages in Outlook on the web]</u>
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*[https://support.office.com/en-us/article/create-reply-to-or-forward-email-messages-in-outlook-on-the-web-ecafbc06-e812-4b9e-a7af-5074a9c7abd0 Create, reply to, or forward email messages in Outlook on the web]
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*<u>[https://support.office.com/en-us/office-training-center/outlook-tips Outlook Tips & Tricks]</u>
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*[https://support.office.com/en-us/article/outlook-training-8a5b816d-9052-4190-a5eb-494512343cca?wt.mc_id=otc_home Outlook Tips & Tricks]
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*<u>[https://support.office.com/en-us/article/change-the-look-of-your-mailbox-in-outlook-com-and-the-new-outlook-on-the-web-b41c2ecb-f23c-42b3-b7f8-659646d5e58c?redirectSourcePath=%252fen-us%252farticle%252fpersonalize-your-new-mail-experience-in-outlook-on-the-web-b5eaf108-0a37-4750-ae79-24087eecde77&ui=en-US&rs=en-US&ad=US Change the look of your mailbox in Outlook.com and the new Outlook on the web]</u>
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*[https://support.office.com/en-us/article/change-the-look-of-your-mailbox-in-outlook-com-and-the-new-outlook-on-the-web-b41c2ecb-f23c-42b3-b7f8-659646d5e58c?redirectSourcePath=%252fen-us%252farticle%252fpersonalize-your-new-mail-experience-in-outlook-on-the-web-b5eaf108-0a37-4750-ae79-24087eecde77&ui=en-US&rs=en-US&ad=US Change the look of your mailbox in Outlook.com and the new Outlook on the web]
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*<u>[https://support.office.com/en-us/article/use-inbox-rules-in-outlook-on-the-web-8400435c-f14e-4272-9004-1548bb1848f2 Use inbox rules in Outlook on the web]</u>
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*[https://support.office.com/en-us/article/use-inbox-rules-in-outlook-on-the-web-8400435c-f14e-4272-9004-1548bb1848f2 Use inbox rules in Outlook on the web]
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*<u>[https://support.office.com/en-us/article/filter-junk-email-and-spam-in-outlook-on-the-web-db786e79-54e2-40cc-904f-d89d57b7f41d Filter junk email and spam in Outlook on the web]</u>
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*[https://support.office.com/en-us/article/filter-junk-email-and-spam-in-outlook-on-the-web-db786e79-54e2-40cc-904f-d89d57b7f41d Filter junk email and spam in Outlook on the web]
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*<u>[https://support.office.com/en-us/article/optimize-the-outlook-mobile-app-for-your-ios-or-android-phone-de075b19-b73c-4d8a-841b-459982c7e890 Optimize the Outlook mobile app for your iOS or Android phone]</u>
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*[https://support.office.com/en-us/article/optimize-the-outlook-mobile-app-for-your-ios-or-android-phone-de075b19-b73c-4d8a-841b-459982c7e890 Optimize the Outlook mobile app for your iOS or Android phone]
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* [https://support.office.com/en-us/article/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd Open and use a shared mailbox in Outlook]
  
  
 
=====Having trouble setting up your mail client?=====
 
=====Having trouble setting up your mail client?=====
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*Faculty and Staff please contact Client Services at x6627 or help.evergreen.edu
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{{GetHelp}}
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* Students please contact The Computer Center Help Desk at help.evergreen.edu
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<div class="col-md-3 sidebar">
 
{{EmailSideBar}}
 
{{EmailSideBar}}
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{{M365 Help}}
 
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{{GetHelp}}
 
{{GetHelp}}
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[[Category:Email]]
 
[[Category:Email]]

Latest revision as of 11:51, 28 December 2023


Exchange-online.png
Evergreen provides email and calendaring services to students, faculty and staff using Microsoft Exchange Online. Evergreen email is the official method the college uses to communicate with students.

Accessing your email

Web Browser

Webmail login.png
  • Go to office.com to access your email and all of your Office 365 applications online
  • Log in with your My Evergreen account (username@evergreen.edu)


Desktop App


Mobile App

It is recommended that you use Microsoft's mobile Outlook App.

Features

  • Mailbox Size: 100GB
  • Maximum Attachment Size: 50MB (includes messages)
  • Access to Evergreen email through webmail, desktop clients or mobile devices

Helpful Articles


Having trouble setting up your mail client?

Get Help

Support-green.svg

Submit a technology support request

No account or having problems logging in?
Request help as a guest

Configuration Instructions
Microsoft PNG5.png

Microsoft 365 Help

Get Help

Support-green.svg

Submit a technology support request

No account or having problems logging in?
Request help as a guest


Retrieved from "http://helpwiki.evergreen.edu/wiki/index.php?title=Email_Help&oldid=45073"

The Evergreen State College