Difference between revisions of "Adobe Student Licenses"

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(→‎Installation Instructions for the Creative Cloud Desktop App)
(→‎Installing the Adobe Apps)
 
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Adobe is making temporary at-home access to Creative Cloud available until May 31, 2020 for schools and colleges.
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===Licenses===
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* Evergreen has a limited amount of Adobe Creative Cloud licenses to assign to students for use on personal computers.
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* Licences are assigned to students in specific programs or approved individual learning contracts.
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* When a license is assigned the students should receive and email from Adobe with instructions.
  
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==== Installation Instructions for the Creative Cloud Desktop App ====
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=== Installation Instructions for the Creative Cloud Desktop App ===
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# Go to [https://www.adobe.com/ Adobe.com]
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* [https://helpx.adobe.com/creative-cloud/system-requirements.html Check] the system requirements for individual apps
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* If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed
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<br>
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==== Sign In ====
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# Go to https://creativecloud.adobe.com/
 
# Click the '''Sign In''' link in the top right corner
 
# Click the '''Sign In''' link in the top right corner
 
#In the new window enter your Evergreen email address and click '''Continue'''  
 
#In the new window enter your Evergreen email address and click '''Continue'''  
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#*[[File:Adobe-sign-in.png|alt=Adobe Sign In|thumb|129x129px|Adobe Sign In]]
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#*[[File:Adobe-sign-in.png|alt=Adobe Sign In|175x175px|Adobe Sign In]]
 
# Click on '''Company or School Account'''
 
# Click on '''Company or School Account'''
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#* [[File:Select-account-adobe-2.png|175x175px]]
 
# Enter your Evergreen password on the password page
 
# Enter your Evergreen password on the password page
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# Under '''Your Services''' it should list '''Creative Cloud'''. Click '''Open'''.
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# The Adobe website will open.
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<br>
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==== Install The Creative Cloud Desktop App ====
 
# On the right side of the screen Below your account name click '''Install Creative Cloud App'''
 
# On the right side of the screen Below your account name click '''Install Creative Cloud App'''
 
# If you see a window the says '''Permission may be required''' click '''OK'''
 
# If you see a window the says '''Permission may be required''' click '''OK'''
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#Outside of the web browser the '''Creative Cloud Installer''' should be running
 
#Outside of the web browser the '''Creative Cloud Installer''' should be running
 
#When done the '''Creative Cloud Desktop App''' (CDDA) will open
 
#When done the '''Creative Cloud Desktop App''' (CDDA) will open
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#A tour window may appear.  Click either the '''Skip''' or '''Take Tour''' button.
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#A tour window may appear.  Click either the '''Skip''' or '''Take Tour''' button
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<br>
  
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==== '''Installing the Adobe Apps''' ====
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=== Installing the Adobe Apps ===
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* In the '''CCDA''' you can choose to install individual apps as needed
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* The '''Creative Cloud Desktop App''' (CDDA) is use to install the specific Adobe apps.
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* Click the '''Install''' button bellow the app name
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* Some installations might trigger a second app to install
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==== Signing into the CCDA ====
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** For example installing Premiere Pro will also trigger the installation of Media Encoder
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# Open the '''Creative Cloud Desktop App''' (CDDA).
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* Click the cloud icon in the top right of the '''CCDA''' to check the installation progress
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# Enter your Evergreen email address and click '''Continue.'''
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* If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed.
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# Click on '''Company or School Account.'''
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** Check the Adobe website for the system requirements for individual apps
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# Enter your Evergreen email address.
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# Enter your password for that account
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==== Install Applications ====
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# Find the application that you need.
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# Click the '''Install''' button bellow the app name
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# Some installations might trigger a second app to install
 +
#* For example installing Premiere Pro will also trigger the installation of Media Encoder
 +
# Click the cloud icon in the top right of the '''CCDA''' to check the installation progress
 +
# If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed
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#* [https://helpx.adobe.com/creative-cloud/system-requirements.html Check] the Adobe website for the system requirements for individual apps
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=== Troubleshooting ===
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* If you get a warning about the 7 day trial for Adobe Acrobat:
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** The bottom of the [https://helpx.adobe.com/enterprise/kb/covid-19-edu-labs-faq.html#known-issues Known Issues] article has a fix
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* If you get a warning about the 7 day trial or asking you to subscribe:
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** Sign out of the '''Creative Cloud Desktop App''' and then sign back in and make sure to select '''Company or School Account'''
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** If you had previously had '''Creative Cloud''' apps installed you might need to uninstall the apps and then re-install the '''Creative Cloud Desktop App'''
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** You may need to run the [https://helpx.adobe.com/ua/creative-cloud/kb/cc-cleaner-tool-installation-problems.html Creative Cloud Cleaner Tool]
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* For help create a support ticket at [https://help.evergreen.edu/ help.evergreen.edu]
 
[[Category:Media Technologies]]
 
[[Category:Media Technologies]]
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[[Category:Remote Learning]]

Latest revision as of 07:57, 12 July 2022

Licenses

  • Evergreen has a limited amount of Adobe Creative Cloud licenses to assign to students for use on personal computers.
  • Licences are assigned to students in specific programs or approved individual learning contracts.
  • When a license is assigned the students should receive and email from Adobe with instructions.

Installation Instructions for the Creative Cloud Desktop App

  • Check the system requirements for individual apps
  • If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed


Sign In

  1. Go to https://creativecloud.adobe.com/
  2. Click the Sign In link in the top right corner
  3. In the new window enter your Evergreen email address and click Continue
    • Adobe Sign In
  4. Click on Company or School Account
    • Select-account-adobe-2.png
  5. Enter your Evergreen password on the password page
  6. The Adobe website will open.


Install The Creative Cloud Desktop App

  1. On the right side of the screen Below your account name click Install Creative Cloud App
  2. If you see a window the says Permission may be required click OK
  3. The installer should download
    • macOS: Creative_Cloud_Installer.dmg
    • Windows: Creative_Cloud_Set-Up.exe
  4. Run the installer and enter and admin password if prompted
  5. On the Install Creative Cloud window click Continue
  6. A web browser window will prompt you to login like you did in step 3 above
  7. Click on Company or School Account
  8. Outside of the web browser the Creative Cloud Installer should be running
  9. When done the Creative Cloud Desktop App (CDDA) will open
  10. A tour window may appear. Click either the Skip or Take Tour button


Installing the Adobe Apps

  • The Creative Cloud Desktop App (CDDA) is use to install the specific Adobe apps.

Signing into the CCDA

  1. Open the Creative Cloud Desktop App (CDDA).
  2. Enter your Evergreen email address and click Continue.
  3. Click on Company or School Account.
  4. Enter your Evergreen email address.
  5. Enter your password for that account

Install Applications

  1. Find the application that you need.
  2. Click the Install button bellow the app name
  3. Some installations might trigger a second app to install
    • For example installing Premiere Pro will also trigger the installation of Media Encoder
  4. Click the cloud icon in the top right of the CCDA to check the installation progress
  5. If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed
    • Check the Adobe website for the system requirements for individual apps

Troubleshooting

  • If you get a warning about the 7 day trial for Adobe Acrobat:
  • If you get a warning about the 7 day trial or asking you to subscribe:
    • Sign out of the Creative Cloud Desktop App and then sign back in and make sure to select Company or School Account
    • If you had previously had Creative Cloud apps installed you might need to uninstall the apps and then re-install the Creative Cloud Desktop App
    • You may need to run the Creative Cloud Cleaner Tool
  • For help create a support ticket at help.evergreen.edu
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