Difference between revisions of "Adobe Student Licenses"
From Help Wiki
(→Installation Instructions for the Creative Cloud Desktop App) |
(→Installing the Adobe Apps) (Tag: VisualEditor) |
||
| (23 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
| − | Adobe | + | ===Licenses=== |
| + | * Evergreen has a limited amount of Adobe Creative Cloud licenses to assign to students for use on personal computers. | ||
| + | * Licences are assigned to students in specific programs or approved individual learning contracts. | ||
| + | * When a license is assigned the students should receive and email from Adobe with instructions. | ||
=== Installation Instructions for the Creative Cloud Desktop App === | === Installation Instructions for the Creative Cloud Desktop App === | ||
* [https://helpx.adobe.com/creative-cloud/system-requirements.html Check] the system requirements for individual apps | * [https://helpx.adobe.com/creative-cloud/system-requirements.html Check] the system requirements for individual apps | ||
* If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed | * If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed | ||
| + | <br> | ||
==== Sign In ==== | ==== Sign In ==== | ||
| − | # Go to | + | # Go to https://creativecloud.adobe.com/ |
# Click the '''Sign In''' link in the top right corner | # Click the '''Sign In''' link in the top right corner | ||
#In the new window enter your Evergreen email address and click '''Continue''' | #In the new window enter your Evergreen email address and click '''Continue''' | ||
| Line 14: | Line 18: | ||
# The Adobe website will open. | # The Adobe website will open. | ||
<br> | <br> | ||
| − | ==== Install The Creative Cloud Desktop App ==== | + | ==== Install The Creative Cloud Desktop App ==== |
| − | + | ||
| − | + | ||
# On the right side of the screen Below your account name click '''Install Creative Cloud App''' | # On the right side of the screen Below your account name click '''Install Creative Cloud App''' | ||
# If you see a window the says '''Permission may be required''' click '''OK''' | # If you see a window the says '''Permission may be required''' click '''OK''' | ||
| Line 28: | Line 30: | ||
#Outside of the web browser the '''Creative Cloud Installer''' should be running | #Outside of the web browser the '''Creative Cloud Installer''' should be running | ||
#When done the '''Creative Cloud Desktop App''' (CDDA) will open | #When done the '''Creative Cloud Desktop App''' (CDDA) will open | ||
| − | #A tour window may appear. Click either the '''Skip''' or '''Take Tour''' button | + | #A tour window may appear. Click either the '''Skip''' or '''Take Tour''' button |
<br> | <br> | ||
| − | === | + | === Installing the Adobe Apps === |
| − | + | * The '''Creative Cloud Desktop App''' (CDDA) is use to install the specific Adobe apps. | |
| − | + | ||
| − | + | ==== Signing into the CCDA ==== | |
| − | + | # Open the '''Creative Cloud Desktop App''' (CDDA). | |
| − | + | # Enter your Evergreen email address and click '''Continue.''' | |
| − | + | # Click on '''Company or School Account.''' | |
| − | + | # Enter your Evergreen email address. | |
| + | # Enter your password for that account | ||
| + | |||
| + | ==== Install Applications ==== | ||
| + | # Find the application that you need. | ||
| + | # Click the '''Install''' button bellow the app name | ||
| + | # Some installations might trigger a second app to install | ||
| + | #* For example installing Premiere Pro will also trigger the installation of Media Encoder | ||
| + | # Click the cloud icon in the top right of the '''CCDA''' to check the installation progress | ||
| + | # If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed | ||
| + | #* [https://helpx.adobe.com/creative-cloud/system-requirements.html Check] the Adobe website for the system requirements for individual apps | ||
| + | |||
| + | === Troubleshooting === | ||
| + | * If you get a warning about the 7 day trial for Adobe Acrobat: | ||
| + | ** The bottom of the [https://helpx.adobe.com/enterprise/kb/covid-19-edu-labs-faq.html#known-issues Known Issues] article has a fix | ||
| + | * If you get a warning about the 7 day trial or asking you to subscribe: | ||
| + | ** Sign out of the '''Creative Cloud Desktop App''' and then sign back in and make sure to select '''Company or School Account''' | ||
| + | ** If you had previously had '''Creative Cloud''' apps installed you might need to uninstall the apps and then re-install the '''Creative Cloud Desktop App''' | ||
| + | ** You may need to run the [https://helpx.adobe.com/ua/creative-cloud/kb/cc-cleaner-tool-installation-problems.html Creative Cloud Cleaner Tool] | ||
| + | * For help create a support ticket at [https://help.evergreen.edu/ help.evergreen.edu] | ||
[[Category:Media Technologies]] | [[Category:Media Technologies]] | ||
| + | [[Category:Remote Learning]] | ||
Latest revision as of 07:57, 12 July 2022
Contents
Licenses
- Evergreen has a limited amount of Adobe Creative Cloud licenses to assign to students for use on personal computers.
- Licences are assigned to students in specific programs or approved individual learning contracts.
- When a license is assigned the students should receive and email from Adobe with instructions.
Installation Instructions for the Creative Cloud Desktop App
- Check the system requirements for individual apps
- If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed
Sign In
- Go to https://creativecloud.adobe.com/
- Click the Sign In link in the top right corner
- In the new window enter your Evergreen email address and click Continue
- Click on Company or School Account
-
- Enter your Evergreen password on the password page
- The Adobe website will open.
Install The Creative Cloud Desktop App
- On the right side of the screen Below your account name click Install Creative Cloud App
- If you see a window the says Permission may be required click OK
- The installer should download
- macOS: Creative_Cloud_Installer.dmg
- Windows: Creative_Cloud_Set-Up.exe
- Run the installer and enter and admin password if prompted
- On the Install Creative Cloud window click Continue
- A web browser window will prompt you to login like you did in step 3 above
- Click on Company or School Account
- Outside of the web browser the Creative Cloud Installer should be running
- When done the Creative Cloud Desktop App (CDDA) will open
- A tour window may appear. Click either the Skip or Take Tour button
Installing the Adobe Apps
- The Creative Cloud Desktop App (CDDA) is use to install the specific Adobe apps.
Signing into the CCDA
- Open the Creative Cloud Desktop App (CDDA).
- Enter your Evergreen email address and click Continue.
- Click on Company or School Account.
- Enter your Evergreen email address.
- Enter your password for that account
Install Applications
- Find the application that you need.
- Click the Install button bellow the app name
- Some installations might trigger a second app to install
- For example installing Premiere Pro will also trigger the installation of Media Encoder
- Click the cloud icon in the top right of the CCDA to check the installation progress
- If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed
- Check the Adobe website for the system requirements for individual apps
Troubleshooting
- If you get a warning about the 7 day trial for Adobe Acrobat:
- The bottom of the Known Issues article has a fix
- If you get a warning about the 7 day trial or asking you to subscribe:
- Sign out of the Creative Cloud Desktop App and then sign back in and make sure to select Company or School Account
- If you had previously had Creative Cloud apps installed you might need to uninstall the apps and then re-install the Creative Cloud Desktop App
- You may need to run the Creative Cloud Cleaner Tool
- For help create a support ticket at help.evergreen.edu
