Difference between revisions of "UDOIT Accessibility Checker"
From Help Wiki
Line 65: | Line 65: | ||
===If you encounter an authorization error:=== | ===If you encounter an authorization error:=== | ||
− | |||
If you are unable to authorize the app, or encounter a different issue with UDOIT, please try a different browser and let us know what works for you via Canvas Help or [https://help.evergreen.edu/ help.evergreen.edu]. | If you are unable to authorize the app, or encounter a different issue with UDOIT, please try a different browser and let us know what works for you via Canvas Help or [https://help.evergreen.edu/ help.evergreen.edu]. | ||
− | |||
− | |||
The authorization error appears as red text on a reddish bar which says "Authentication problem: Access Denied" and looks like this: | The authorization error appears as red text on a reddish bar which says "Authentication problem: Access Denied" and looks like this: | ||
[[File:Screenshot UDOIT-authorization-error-message-in-Canvas.png]] | [[File:Screenshot UDOIT-authorization-error-message-in-Canvas.png]] | ||
+ | |||
+ | We are working toward resolving the authorization/browser bug and really appreciate your time and help with troubleshooting this issue. | ||
Revision as of 17:23, 28 September 2016