Difference between revisions of "How to Reconnect to Exchange post Migration"
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===Mac OS=== | ===Mac OS=== | ||
| − | ==== Disconnect Exchange Account - | + | ==== Outlook Desktop App ==== |
| + | '''Disconnect/Reconnect Exchange Account''' | ||
| + | # Launch Outlook | ||
| + | #From Outlook top menu go to '''Preferences > Accounts''' | ||
| + | # Select your old Exchange connector on the left had column | ||
| + | # Click the "-" the minus sign to remove | ||
| + | # Reconnect Exchange Account by clicking the + sign and choose '''New Account''' | ||
| + | # Follow the prompts to re-add your evergreen.edu email account | ||
| + | |||
| + | ==== Apple Mail ==== | ||
| + | Disconnect Exchange Account | ||
# Go to '''System Preferences > Internet Accounts''' | # Go to '''System Preferences > Internet Accounts''' | ||
# Select your old Exchange connector on the left had column | # Select your old Exchange connector on the left had column | ||
# Click the "-" the minus sign to remove | # Click the "-" the minus sign to remove | ||
| − | + | # Reconnect Exchange Account to [[Configure Apple Mail - Office 365| Apple Mail]] | |
| − | + | ||
===iOS=== | ===iOS=== | ||
Revision as of 04:56, 16 July 2020
Once your mailbox has been migrated to Exchange Online you may need to reconnect your mail clients to the Exchange service to update your settings.
- Disconnect your old account from the mail client
- Reconnect using the Exchange account connector
Mac OS
Outlook Desktop App
Disconnect/Reconnect Exchange Account
- Launch Outlook
- From Outlook top menu go to Preferences > Accounts
- Select your old Exchange connector on the left had column
- Click the "-" the minus sign to remove
- Reconnect Exchange Account by clicking the + sign and choose New Account
- Follow the prompts to re-add your evergreen.edu email account
Apple Mail
Disconnect Exchange Account
- Go to System Preferences > Internet Accounts
- Select your old Exchange connector on the left had column
- Click the "-" the minus sign to remove
- Reconnect Exchange Account to Apple Mail
iOS
Disconnect Exchange Account - iOS
- Go to Settings > Passwords & Accounts
- Under the list of Accounts Select your old Exchange account
- Choose Delete Account
Reconnect Exchange Account - iOS
Windows 7
Disconnect Exchange Account - Windows 7
- Go to Start menu > Control Panel > Mail > Show Profiles
- Select current Mail profile and click the Remove button
- Click Apply and OK
Reconnect Exchange Account - Windows 7
- While in the Mail application, click Add
- Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email.
- Once the Auto Account Setup window opens, follow the prompts and click through until you see the Finish button.
- Note, please be sure to check the box Change account settings > Next > un-check Use Cached Exchange Mode > Finish
Windows 10
Disconnect Exchange Account - Windows 10
- Go to Start menu > Control Panel > Mail > Show Profiles
- Select current Mail profile and click the Remove button
- Click Apply and OK
Reconnect Exchange Account - Windows 10
- While in the Mail application, click Add
- Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email.
- Once the Auto Account Setup window opens, follow the prompts and click through until you see the Finish button.
- Note, please be sure to check the box Change account settings > Next > un-check Use Cached Exchange Mode > Finish
