Difference between revisions of "Computer Center Jobs"

Revision as of 09:26, 24 July 2008

Computer Center Consultant

Job Description

Provides courteous and knowledgeable assistance to users of the Computer Center. Monitors the Computer Center, maintaining orderly conduct and enforcing policies. Performs general maintenance or clean-up tasks in the Center. Attendance at orientation and at weekly meetings and training sessions is required. Responsible for learning to use and troubleshoot the software available in the Computer Center -- Consultant I's are expected to develop skills of a Consultant II within one academic year.

Skills/Qualifications

• Willingness to learn
• Maturity
• Responsibility
• Ability to cooperate and work as part of a team
• Strong people and communication skills.

Job-related experience working with people is highly desirable. Prior familiarity with computing is highly desirable, but students with little experience are also encouraged to apply.

The Hiring Process

Student Computer Center Consultants are hired during Orientation Week. Applications will be available in the Computer Center starting in September. Interviews occur later in the month, and new consultants are hired the Friday prior to Orientation week. You do not need to have work study for this position, but work study students are certainly welcome too.

For more information about working in the computer center, drop by or contact John McGee at extension 6108.

Technical Consultant

Job Description

Troubleshoot Windows and Macintosh systems in the Computer Center. Perform system maintenance tasks, including hardware and software installation and configuration. Correct problems with various academic applications, utilities, and system files. Provide technical assistance to Consultants, possibly including workshops or tutoring. Perform operator duties for academic servers. Write documentation. Perform related duties as required. May be required to work flexible hours.

Skills/Qualifications

Applicants should have:

• considerable experience with computers, including Windows, *NIX, and/or Macintosh OS X operating systems.
• Ability to perform hardware maintenance, including installation, troubleshooting and component cleaning.
• Ability to identify problems with hardware and software, diagnose and take steps to resolve.
• Ability to create and modify script files for various systems (Windows batch files, *NIX shell scripts, AppleScript). * Applicants should possess a willingness to learn, be mature, responsible, able to cooperate, and have strong people and communication skills.
• Previous experience as a Computer Center Consultant is highly desirable.

The Hiring Process

Computer Center Technical Consultants are hired during Orientation Week. Applications will be available in the Computer Center starting in September. Interviews occur later in the month, and new TechCons are hired the Friday prior to Orientation week.

For more information about working as a technical consultant, contact Scott Orr at extension 6403.