Difference between revisions of "Contact Us"

From Help Wiki
m
(Updated direct link to old Technology Support queue new ticket page so it now instead points to our unauthenticated new support request form that goes to the new Technology Support queue (https://forms.office.com/r/THWprxEWrZ))
Line 10: Line 10:
 
===Students===
 
===Students===
 
====General Technology Help====
 
====General Technology Help====
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a support request]''' to have your issue directed to the proper department
+
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department
 
*'''In-person help''': is '''currently available''' at the  [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
 
*'''In-person help''': is '''currently available''' at the  [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
 
*'''Fall 2023''' hours of operation:  
 
*'''Fall 2023''' hours of operation:  

Revision as of 16:35, 4 December 2023

Phone3-green.svg
Additional ways to get help ...


Students

General Technology Help

  • Submit a support request to have your issue directed to the proper department
  • In-person help: is currently available at the Academic Computing Center on the main floor of Evans Hall (Floor 2 of the Library Building)
  • Fall 2023 hours of operation:
    • Monday - Thursday: 9 AM - 8:30 PM
    • Friday: 9 AM - 6 PM
    • Saturday: 9 AM - 3 PM
    • Sunday: Closed
  • Call the student help desk at (360) 867-6231

Scientific Computing

  • In-person help: contact the CAL in person on the first floor of Lab II
  • Call us at (360) 867-6426

Electronic Media

  • In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.

Faculty & Staff

General Technology Help

Event and Audio/Video Recording Support

Media Classroom Support