Difference between revisions of "Contact Us"
From Help Wiki
Line 11: | Line 11: | ||
===General Technology Help for Students, Faculty, and Staff=== | ===General Technology Help for Students, Faculty, and Staff=== | ||
− | + | ==== Welcome! As of Fall 2024, our Student Help Desk and Technology Support for Faculty and Staff have unified as one "Tech Help" Desk!==== | |
+ | The best way to connect with Tech Help is by submitting a support request so that your issue is directed to the proper department. We have two online options for doing so: | ||
+ | *[https://forms.office.com/r/N978eF6R9h Login is working] | ||
+ | *[https://forms.office.com/r/THWprxEWrZ Login is '''not''' working] | ||
+ | |||
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request (can log in)]''' to have your issue directed to the proper department | *'''[https://forms.office.com/r/THWprxEWrZ Submit a support request (can log in)]''' to have your issue directed to the proper department | ||
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building) | *'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building) | ||
− | *'''In-person help''': go to the | + | *'''In-person help''': go to the Computer Center on the main floor of Evans Hall in room 2604 |
− | *'''Call''' the | + | *'''Call''' the Tech Help Desk at [tel:360-867-6627 (360) 867-6627] |
*View our [https://www.evergreen.edu/academics/labs-studios/computer-labs/academic-computing-center current hours of operation] | *View our [https://www.evergreen.edu/academics/labs-studios/computer-labs/academic-computing-center current hours of operation] | ||
Revision as of 16:44, 22 January 2025
General Technology Help for Students, Faculty, and Staff
Welcome! As of Fall 2024, our Student Help Desk and Technology Support for Faculty and Staff have unified as one "Tech Help" Desk!
The best way to connect with Tech Help is by submitting a support request so that your issue is directed to the proper department. We have two online options for doing so:
- Submit a support request (can log in) to have your issue directed to the proper department
- In-person help: is currently available at the Academic Computing Center on the main floor of Evans Hall (Floor 2 of the Library Building)
- In-person help: go to the Computer Center on the main floor of Evans Hall in room 2604
- Call the Tech Help Desk at (360) 867-6627
- View our current hours of operation
Scientific Computing
- In-person help: contact the CAL in person on the first floor of Lab II
- Call us at (360) 867-6426
Electronic Media
- In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.
Faculty & Staff
General Technology Help
- Submit a help ticket to have your issue directed to the proper department
- In-person help: go to the Technology Support Center on the main floor of Evans Hall in room 2604
- Call the Technology Support Center at (360) 867-6627
Event and Audio/Video Recording Support
- Submit a Production Request to Electronic Media for documentation, PA system support, and other media-related production needs.
AV Classroom Support
- Call (360) 867-6270
- Microsoft Teams Chat at AVClassroomSupport