Difference between revisions of "Forgot My Password"
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First off, If you've never logged in before, you will need to [[Account Activation|activate your account]]. Once this has been completed, you should be good to go. If not, go through the steps below to get your password reset. | First off, If you've never logged in before, you will need to [[Account Activation|activate your account]]. Once this has been completed, you should be good to go. If not, go through the steps below to get your password reset. | ||
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*'''Faculty & Staff''': Please contact the [http://www.evergreen.edu/computing/aboutus/clientservices.htm Client Services help desk] at '''[tel:360-867-6627 (360) 867-6627]'''. | *'''Faculty & Staff''': Please contact the [http://www.evergreen.edu/computing/aboutus/clientservices.htm Client Services help desk] at '''[tel:360-867-6627 (360) 867-6627]'''. | ||
*'''Former Students''': You choose your own initial password at the time that you [https://my.evergreen.edu/public/user_request/ request your account]. This initial password must be changed to a permanent password when you first login. If you forget this permanent password, you will need your student ID number as well as your login name to reset it. Please contact [http://www.evergreen.edu/registration/ Registration and Records] at '''[tel:360-867-6180 (360) 867-6180]''' if you do not know your Former Student ID or password. | *'''Former Students''': You choose your own initial password at the time that you [https://my.evergreen.edu/public/user_request/ request your account]. This initial password must be changed to a permanent password when you first login. If you forget this permanent password, you will need your student ID number as well as your login name to reset it. Please contact [http://www.evergreen.edu/registration/ Registration and Records] at '''[tel:360-867-6180 (360) 867-6180]''' if you do not know your Former Student ID or password. | ||
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Revision as of 16:01, 14 August 2017
I've logged in before, it's been a while and dangit I forgot my password. What are the steps involved in resetting this?
First off, If you've never logged in before, you will need to activate your account. Once this has been completed, you should be good to go. If not, go through the steps below to get your password reset.
How do I reset my password?
- If you know your secret question, you can reset your password yourself.
- To setup or change your secret question, log in to my.evergreen, click on Profile in the top right corner, and select Edit Secret Question under Settings.
Still having problems?
- Students: Account help is handled by Academic Computing at (360) 867-6231. Further help is available at the Academic Computing Center located in the Library building.
- Faculty & Staff: Please contact the Client Services help desk at (360) 867-6627.
- Former Students: You choose your own initial password at the time that you request your account. This initial password must be changed to a permanent password when you first login. If you forget this permanent password, you will need your student ID number as well as your login name to reset it. Please contact Registration and Records at (360) 867-6180 if you do not know your Former Student ID or password.
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