Difference between revisions of "Contact Us"
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*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a support request]''' to have your issue directed to the proper department | *'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a support request]''' to have your issue directed to the proper department | ||
*'''In-person help''': is '''currently not available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of the Library building | *'''In-person help''': is '''currently not available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of the Library building | ||
+ | *Remote support is available during the following hours of operation: | ||
+ | **Monday - Friday: 8AM - 10PM | ||
+ | **Saturday: 9AM - 10PM | ||
+ | **Sunday: Noon - 8PM | ||
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231] | *'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231] | ||
Revision as of 09:40, 4 May 2021
Students
General Technology Help
- Submit a support request to have your issue directed to the proper department
- In-person help: is currently not available at the Academic Computing Center on the main floor of the Library building
- Remote support is available during the following hours of operation:
- Monday - Friday: 8AM - 10PM
- Saturday: 9AM - 10PM
- Sunday: Noon - 8PM
- Call the student help desk at (360) 867-6231
Scientific Computing
- In-person help: contact the CAL in person on the first floor of Lab II
- Call us at (360) 867-6426
Electronic Media
- In-person help is available at the MultiMedia Lab located on the first floor of the Library building.
Faculty & Staff
General Technology Help
- Submit a help ticket to have your issue directed to the proper department
- In-person help: go to the Technology Support Center on the main floor of the Library building in room 2604
- Call the Technology Support Center at (360) 867-6627
Event and Audio/Video Recording Support
- Submit a Production Request to Electronic Media for documentation, PA system support, and other media-related production needs.