New Employee Information

Computing Resources for New Employees

Who do I call? Start with the IT HELP DESK at extension 6627. Depending on the issue, the help desk technicians are able to solve just about any problem that you might be having. If your question is application specific, like Banner, they’ll make sure that a systems analyst is assigned to work with you.

Ten most important things you should know about computer security

Do not share your computer passwords with anyone.
Do not write down your computer passwords in order to prevent others from finding them.
Use strong passwords; use a minimum of eight characters, include numbers, change case
Secure your machine by logging out or by using a password protected screen saver.
Use secure network folders to save your data when possible
Don't download or install software not related to your function at the college.
Don't click on links or open attachments in e-mail messages that you were not expecting.
Don't store personal identifiable information (SSN, birthdates, credit card number, etc..) on your computer or portable electronic devices.
Don't trust anyone who asks for a password or personal infomation via e-mail or phone.
If you think your college computer may have a virus, call the TSS Help Desk at ext. 6627

Other Things you should know

Evergreen IT Appropriate Use policy ~ http://www.evergreen.edu/policies/g-Appropriateuse.htm
Washington State IT Security Awareness video ~ http://www.evergreen.edu/employment/training.htm

Who else can I ask for help?

There are a large number of technical support staff all over campus. Go to our Technical Staff page to find the person to answer your questions.

Other resources

Interested in the IT Portfolio, strategic initiatives and IT governance? Ext. 6232