Difference between revisions of "Contact Us"
From Help Wiki
m |
|||
(17 intermediate revisions by 8 users not shown) | |||
Line 10: | Line 10: | ||
===Students=== | ===Students=== | ||
====General Technology Help==== | ====General Technology Help==== | ||
− | *'''In-person help''': | + | *'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a support request]''' to have your issue directed to the proper department |
+ | *'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building) | ||
+ | *Remote support is available during the following hours of operation: | ||
+ | **Monday - Friday: 8AM - 10PM | ||
+ | **Saturday: 9AM - 10PM | ||
+ | **Sunday: Noon - 8PM | ||
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231] | *'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231] | ||
− | + | ||
====Scientific Computing==== | ====Scientific Computing==== | ||
− | *'''In-person help''': contact the [ | + | *'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II |
*'''Call''' us at [tel:360-867-6426 (360) 867-6426] | *'''Call''' us at [tel:360-867-6426 (360) 867-6426] | ||
− | ====Electronic Media | + | ====Electronic Media==== |
− | '''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of | + | *'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall. |
− | + | ||
===Faculty & Staff=== | ===Faculty & Staff=== | ||
====General Technology Help==== | ====General Technology Help==== | ||
− | *''' | + | *'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a help ticket]''' to have your issue directed to the proper department |
− | + | *'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604 | |
+ | *'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627] | ||
− | ==== | + | ==== Event and Audio/Video Recording Support ==== |
− | * | + | *[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs. |
− | + | ||
+ | ==== Media Classroom Support ==== | ||
+ | *'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270] | ||
<!-- end col-md-8 --> | <!-- end col-md-8 --> |
Revision as of 17:55, 29 April 2022
Students
General Technology Help
- Submit a support request to have your issue directed to the proper department
- In-person help: is currently available at the Academic Computing Center on the main floor of Evans Hall (Floor 2 of the Library Building)
- Remote support is available during the following hours of operation:
- Monday - Friday: 8AM - 10PM
- Saturday: 9AM - 10PM
- Sunday: Noon - 8PM
- Call the student help desk at (360) 867-6231
Scientific Computing
- In-person help: contact the CAL in person on the first floor of Lab II
- Call us at (360) 867-6426
Electronic Media
- In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.
Faculty & Staff
General Technology Help
- Submit a help ticket to have your issue directed to the proper department
- In-person help: go to the Technology Support Center on the main floor of Evans Hall in room 2604
- Call the Technology Support Center at (360) 867-6627
Event and Audio/Video Recording Support
- Submit a Production Request to Electronic Media for documentation, PA system support, and other media-related production needs.