Difference between revisions of "Contact Us"

From Help Wiki
(I updated the descriptions to include phone numbers and locations.)
(Missed this one in my last edit)
(52 intermediate revisions by 13 users not shown)
Line 1: Line 1:
===Need More Help?===
 
====[[Students]]:====
 
<p>'''General technology help:''' go to the [http://blogs.evergreen.edu/academiccomputing/ Academic Computing Center] on the main floor of the Library building, call the student help desk at (360) 867-6231, or [https://help.evergreen.edu/ submit a help ticket] to have your issue directed to the proper department. </p>
 
<p>'''Scientific computing:''' contact the [http://www.evergreen.edu/directory/offices/scientific-computing-cal Computer Applications Lab (CAL)] in person on the first floor of Lab II, or by phone at (360) 867-6426.</p>
 
<p>'''Electronic media work:''' help is available from the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab], located on the first floor of the Library building.</p>
 
  
 +
<div class="container-fluid">
 +
<div class="row">
 +
<div class="col-md-8">
 +
<div class="lead">
 +
[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...
 +
<br />
 +
</div>
  
====[[Faculty and Staff |Faculty & Staff]]:====
+
===Students===
Contact the [[Faculty and Staff Technology Support|Technology & Application Services Help Desk]] help desk at (360)867-6627, or [https://help.evergreen.edu submit a help ticket] to have your issue directed to the proper department.
+
====General Technology Help====
</p><br />
+
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department
 +
*'''In-person help''': is '''currently available''' at the  [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
 +
*'''Fall 2023''' hours of operation:  
 +
**Monday - Thursday: 9 AM - 8:30 PM
 +
**Friday: 9 AM - 6 PM
 +
**Saturday: 9 AM - 3 PM
 +
**Sunday: Closed
 +
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]
 +
 
 +
====Scientific Computing====
 +
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II
 +
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]
 +
====Electronic Media====
 +
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.
 +
 
 +
===Faculty & Staff===
 +
====General Technology Help====
 +
*'''[https://forms.office.com/r/N978eF6R9h Submit a help ticket]''' to have your issue directed to the proper department
 +
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
 +
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]
 +
 
 +
==== Event and Audio/Video Recording Support ====
 +
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.
 +
 
 +
==== Media Classroom Support ====
 +
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]
 +
 
 +
<!-- end col-md-8 -->
 +
</div>
 +
<div class="col-md-1"></div>
 +
<div class="col-md-3 sidebar">
 +
{{GetHelp}}
 +
 
 +
<!-- end col-md-3-->
 +
</div>
 +
<!-- end row-->
 +
</div>
 +
<!-- end container-->
 +
</div>
 +
<!-- Generator=Template:TwoColumn -->
 +
__NOTOC__
 +
__NOEDITSECTION__
 +
 
 +
{{#css:
 +
  #breadcrumbs2 {
 +
    display: none;
 +
  }
 +
}}
 +
__NOTOC__
 +
__NOEDITSECTION__
 +
 
 +
[[Category:Computer_Center]]

Revision as of 17:37, 4 December 2023

Phone3-green.svg
Additional ways to get help ...


Students

General Technology Help

  • Submit a support request to have your issue directed to the proper department
  • In-person help: is currently available at the Academic Computing Center on the main floor of Evans Hall (Floor 2 of the Library Building)
  • Fall 2023 hours of operation:
    • Monday - Thursday: 9 AM - 8:30 PM
    • Friday: 9 AM - 6 PM
    • Saturday: 9 AM - 3 PM
    • Sunday: Closed
  • Call the student help desk at (360) 867-6231

Scientific Computing

  • In-person help: contact the CAL in person on the first floor of Lab II
  • Call us at (360) 867-6426

Electronic Media

  • In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.

Faculty & Staff

General Technology Help

Event and Audio/Video Recording Support

Media Classroom Support