Difference between revisions of "Contact Us"

From Help Wiki
(Updated direct link to old Technology Support queue new ticket page so it now instead points to our unauthenticated new support request form that goes to the new Technology Support queue (https://forms.office.com/r/THWprxEWrZ))
(Missed this one in my last edit)
Line 27: Line 27:
 
===Faculty & Staff===
 
===Faculty & Staff===
 
====General Technology Help====
 
====General Technology Help====
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a help ticket]''' to have your issue directed to the proper department
+
*'''[https://forms.office.com/r/N978eF6R9h Submit a help ticket]''' to have your issue directed to the proper department
 
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
 
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
 
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]
 
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]

Revision as of 17:37, 4 December 2023

Phone3-green.svg
Additional ways to get help ...


Students

General Technology Help

  • Submit a support request to have your issue directed to the proper department
  • In-person help: is currently available at the Academic Computing Center on the main floor of Evans Hall (Floor 2 of the Library Building)
  • Fall 2023 hours of operation:
    • Monday - Thursday: 9 AM - 8:30 PM
    • Friday: 9 AM - 6 PM
    • Saturday: 9 AM - 3 PM
    • Sunday: Closed
  • Call the student help desk at (360) 867-6231

Scientific Computing

  • In-person help: contact the CAL in person on the first floor of Lab II
  • Call us at (360) 867-6426

Electronic Media

  • In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.

Faculty & Staff

General Technology Help

Event and Audio/Video Recording Support

Media Classroom Support