Difference between revisions of "Contact Us"

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*'''Call''' us at [tel:360-867-6426 (360) 867-6426]
 
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]
 
====Electronic Media====
 
====Electronic Media====
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of the Library building.
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*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.
  
 
===Faculty & Staff===
 
===Faculty & Staff===
 
====General Technology Help====
 
====General Technology Help====
 
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a help ticket]''' to have your issue directed to the proper department
 
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a help ticket]''' to have your issue directed to the proper department
*'''In-person help''': go to the Technology Support Center on the main floor of the Library building in room 2604
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*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
 
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]
 
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]
  

Latest revision as of 08:55, 27 October 2021

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Additional ways to get help ...


Students

General Technology Help

  • Submit a support request to have your issue directed to the proper department
  • In-person help: is currently not available at the Academic Computing Center on the main floor of Evans Hall
  • Remote support is available during the following hours of operation:
    • Monday - Friday: 8AM - 10PM
    • Saturday: 9AM - 10PM
    • Sunday: Noon - 8PM
  • Call the student help desk at (360) 867-6231

Scientific Computing

  • In-person help: contact the CAL in person on the first floor of Lab II
  • Call us at (360) 867-6426

Electronic Media

  • In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.

Faculty & Staff

General Technology Help

Event and Audio/Video Recording Support

Media Classroom Support