Difference between revisions of "Email Help"

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[[File:Mlogo-126x100.gif‎ |left|75px]]Evergreen email helps you keep in touch with the Evergreen community.  You may also use it to contact many of the offices (Registration, Financial Aid) through email directly if you are not on campus. There are also special email lists (Tesctalk, Tesccrier) you can subscribe to that pertain to events or discussions within the community.
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[[File:Exchange-online.png|left|50px]] Evergreen provides email and calendaring services to students, faculty and staff using Microsoft Exchange Online. Evergreen email is the official method the college uses to communicate with students.
 
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====Features====
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*Mailbox Size: 100GB
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*Maximum Attachment Size: 50MB (includes messages)
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*Access to Evergreen email through webmail, desktop clients or mobile devices
  
'''How do I access my site?:'''
 
Faculty and students can get to their Moodle site by logging into '''https://my.evergreen.edu''' and clicking on the Program Website link on the right hand side.  Remember, not all faculty choose to use Moodle so if you don't see a site listed, check with your faculty.
 
  
'''How do I get more help?:'''
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====Accessing your email====
If you are a faculty or student and you have questions or problems with Moodle, send a message to [http://rails.evergreen.edu/contact/?site=ac-computing-help&recipient=acadcomphelp&tt=true&subject=Email%20from%20the%20Help%20Wiki%20Moodle%20Pages  Academic Computing] or call the Computer Center at 360-867-6227 during operating hours.
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[[File:Webmail login.png|200px|right]]
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*Go to '''[https://office.com office.com]''' to access your email and all of your Office 365 applications online
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** Log in with your My Evergreen account (username@evergreen.edu)
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** <small> ''Note: Previous methods using [https://www.evergreen.edu/webmail webmail] continue to work but if your mailbox has been migrated to Office 365 you will be redirected to microsoftonline.com''</small>
  
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===Top Student Pages===
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====Setting up Desktop mail clients====
*[[Student_Startup_Guide| Student Startup Guide]]
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*[https://support.office.com/en-us/article/video-add-email-accounts-on-a-mac-37cf645f-0f81-4e88-b5e1-bfe4b20b9b00?wt.mc_id=otc_outlook Configure Outlook for Mac]
*[[Customize_Content_Blocks|Customizing Moodle]]
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*[https://support.office.com/en-us/article/video-add-an-outlook-com-or-office-365-account-7c031aff-0ceb-435a-ada9-a389cfc8ddca?ui=en-US&rs=en-US&ad=US Configure Outlook for Windows]
*[[Add_a_Profile_Picture|Adding a Profile Picture]]
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*[[Student_Startup_Guide/Enrollment_Questions|Troubleshooting Access Problems]]
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===Top Faculty Pages===
 
*'''[[What is new in Moodle 2|What is new in Moodle 2?]]'''
 
*'''[[Faculty_Moodle_Tutorial|Faculty Moodle Tutorial]]'''
 
*[[Course_Availability|Making Your Site Available]]
 
*[[Enrollment|How Enrollment Works]]
 
*[[Adding_Students|Adding Students]]
 
*[[Removing_a_Participant|Removing Students]]
 
*[[Add_Support_Staff|Adding Support Staff]]
 
  
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====Setting up your mail on mobile devices====
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<i> It is recommended that you use Microsoft's mobile Outlook App.</i>
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*[https://support.office.com/en-us/article/set-up-email-in-outlook-for-ios-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234?ui=en-US&rs=en-US&ad=US Configure Outlook app for IOS]
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*[https://support.office.com/en-us/article/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872?ui=en-US&rs=en-US&ad=US Configure Outlook app for Android]
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*[https://support.office.com/en-us/article/set-up-email-using-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1?ui=en-US&rs=en-US&ad=US Configure mail on IOS devices]
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*[https://support.office.com/en-us/article/set-up-email-in-android-email-app-71147974-7aca-491b-978a-ab15e360434c?ui=en-US&rs=en-US&ad=US Configure mail on Android devices]
  
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===All Moodle Articles===
 
<categorytree mode=pages>Moodle</categorytree>
 
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====Helpful Articles====
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*[https://support.office.com/en-us/article/create-reply-to-or-forward-email-messages-in-outlook-on-the-web-ecafbc06-e812-4b9e-a7af-5074a9c7abd0 Create, reply to, or forward email messages in Outlook on the web]
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*[https://support.office.com/en-us/article/outlook-training-8a5b816d-9052-4190-a5eb-494512343cca?wt.mc_id=otc_home Outlook Tips & Tricks]
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*[https://support.office.com/en-us/article/change-the-look-of-your-mailbox-in-outlook-com-and-the-new-outlook-on-the-web-b41c2ecb-f23c-42b3-b7f8-659646d5e58c?redirectSourcePath=%252fen-us%252farticle%252fpersonalize-your-new-mail-experience-in-outlook-on-the-web-b5eaf108-0a37-4750-ae79-24087eecde77&ui=en-US&rs=en-US&ad=US Change the look of your mailbox in Outlook.com and the new Outlook on the web]
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*[https://support.office.com/en-us/article/use-inbox-rules-in-outlook-on-the-web-8400435c-f14e-4272-9004-1548bb1848f2 Use inbox rules in Outlook on the web]
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*[https://support.office.com/en-us/article/filter-junk-email-and-spam-in-outlook-on-the-web-db786e79-54e2-40cc-904f-d89d57b7f41d Filter junk email and spam in Outlook on the web]
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*[https://support.office.com/en-us/article/optimize-the-outlook-mobile-app-for-your-ios-or-android-phone-de075b19-b73c-4d8a-841b-459982c7e890 Optimize the Outlook mobile app for your iOS or Android phone]
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* [https://support.office.com/en-us/article/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd Open and use a shared mailbox in Outlook]
  
  
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=====Having trouble setting up your mail client?=====
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*Faculty and Staff please contact Client Services at x6627 or help.evergreen.edu
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* Students, please contact The Computer Center Help Desk at help.evergreen.edu
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<strong>Have any questions about account migrations to Exchange Online? See [https://helpwiki.evergreen.edu/wiki/index.php/Migrating_to_Exchange_Online Migrating to Exchange Online] for more information.</strong>
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[[Category:Email]]
 
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[[Category: Microsoft 365]]

Latest revision as of 18:05, 1 December 2020


Exchange-online.png
Evergreen provides email and calendaring services to students, faculty and staff using Microsoft Exchange Online. Evergreen email is the official method the college uses to communicate with students.

Features

  • Mailbox Size: 100GB
  • Maximum Attachment Size: 50MB (includes messages)
  • Access to Evergreen email through webmail, desktop clients or mobile devices


Accessing your email

Webmail login.png
  • Go to office.com to access your email and all of your Office 365 applications online
    • Log in with your My Evergreen account (username@evergreen.edu)
    • Note: Previous methods using webmail continue to work but if your mailbox has been migrated to Office 365 you will be redirected to microsoftonline.com


Setting up Desktop mail clients


Setting up your mail on mobile devices

It is recommended that you use Microsoft's mobile Outlook App.


Helpful Articles


Having trouble setting up your mail client?
  • Faculty and Staff please contact Client Services at x6627 or help.evergreen.edu
  • Students, please contact The Computer Center Help Desk at help.evergreen.edu

Have any questions about account migrations to Exchange Online? See Migrating to Exchange Online for more information.