Difference between revisions of "Forgot My Password"

From Help Wiki
m (Text replacement - "Category:Evergreen Login" to "Category:Evergreen Account")
m
 
(5 intermediate revisions by the same user not shown)
Line 8: Line 8:
 
</div>
 
</div>
  
First off, If you've never logged in before, you will need to  [[Account Activation|activate your account]].  Once this has been completed, you should be good to go.  If not, go through the steps below to get your password reset.
+
First off, If you've never logged in before, you will need to  [[New Student Account Activation|activate your account]].  Once this has been completed, you should be good to go.  If not, go through the steps below to get your password reset.
  
 
=== How do I reset my password?===
 
=== How do I reset my password?===
*If you know your secret question, [https://cas.evergreen.edu/CasPasswordResetyou can reset your password yourself].
+
*If you've setup your [[Alternate Contact for Password Reset| alternate contact info]] you can [http://passwordreset.evergreen.edu/  reset your password yourself]. Students most likely already have this setup automatically and can go directly to [http://passwordreset.evergreen.edu/  reset your password].
*To setup or change your secret question, log in to [https://my.evergreen.edu my.evergreen], click on ''Profile'' in the top right corner, and select ''Edit Secret Question'' under Settings.
+
  
 
===Still having problems?===
 
===Still having problems?===
 
*'''Students''': Account help is handled by Academic Computing at '''[tel:360-867-6231 (360) 867-6231]'''. Further help is available at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] located in the Library building.
 
*'''Students''': Account help is handled by Academic Computing at '''[tel:360-867-6231 (360) 867-6231]'''. Further help is available at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] located in the Library building.
 
*'''Faculty & Staff''': Please contact the [http://www.evergreen.edu/computing/aboutus/clientservices.htm Client Services help desk] at '''[tel:360-867-6627 (360) 867-6627]'''.
 
*'''Faculty & Staff''': Please contact the [http://www.evergreen.edu/computing/aboutus/clientservices.htm Client Services help desk] at '''[tel:360-867-6627 (360) 867-6627]'''.
*'''Former Students''': You choose your own initial password at the time that you [https://my.evergreen.edu/public/user_request/ request your account]. This initial password must be changed to a permanent password when you first login. If you forget this permanent password, you will need your student ID number as well as your login name to reset it. Please contact [http://www.evergreen.edu/registration/ Registration and Records] at '''[tel:360-867-6180 (360) 867-6180]''' if you do not know your Former Student ID or password.
+
*'''Former Students''': Please see [[Reset password for former student account]] for help.
  
  
Line 24: Line 23:
 
<div class="col-md-1"></div>
 
<div class="col-md-1"></div>
 
<div class="col-md-3 sidebar">
 
<div class="col-md-3 sidebar">
{{MyEvergreen Help}}
+
{{Account Help}}
 
{{NeedHelp}}
 
{{NeedHelp}}
  

Latest revision as of 17:14, 11 June 2019


I've logged in before, it's been a while and dangit I forgot my password. What are the steps involved in resetting this?

First off, If you've never logged in before, you will need to activate your account. Once this has been completed, you should be good to go. If not, go through the steps below to get your password reset.

How do I reset my password?

Still having problems?