Difference between revisions of "Reset password for former student account"

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[http://www.webpagecontent.com/arc_archive/174/5/ Page Summary]: Succinct description of what this page is about. Could be two lines worth but shorter is better.
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Currently, you may only reset a password for an account you have activated (logged into at least once.)
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====To Reset your FS Account Password====
====Task heading (optional)====
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*Ensure you have logged in at least once before, or this process won't work
# Navigate to your class list and select "Assign Evaluator"
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*Visit the [https://cas.evergreen.edu/CasPasswordReset/ self service reset page]
# Start steps with the verb or action to take
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*Enter your username and student ID number
# Keep it brief, this is not a place to get chatty
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*Answer your secret question
# Use bold menu steps such as '''File > Export > Export as PDF'''
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*You will then be presented with the option to create a new password
# Use [http://en.wikipedia.org/wiki/Hyperlink hyperlinks] embedded in the steps to take folks to relevant articles but don't over do it
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====I am receiving an error while trying to reset my password====
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*If the system reports an error when you try to reset, it means that you have not logged in at least once before
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*Registration and Records can help you login to your former student account, you can contact them at 360-867-6180 or by creating a support ticket from the right sidebar
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[[Category:Evergreen Account]]

Latest revision as of 16:06, 11 June 2019

Heads Up!
We're making changes to improve this process.
Changes are scheduled for 6/12/2019, check back for updated info.

Currently, you may only reset a password for an account you have activated (logged into at least once.)

To Reset your FS Account Password

  • Ensure you have logged in at least once before, or this process won't work
  • Visit the self service reset page
  • Enter your username and student ID number
  • Answer your secret question
  • You will then be presented with the option to create a new password

I am receiving an error while trying to reset my password

  • If the system reports an error when you try to reset, it means that you have not logged in at least once before
  • Registration and Records can help you login to your former student account, you can contact them at 360-867-6180 or by creating a support ticket from the right sidebar