Windows OS Support Levels - TAS

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Revision as of 14:56, 30 May 2014 by Rip (Talk | contribs)

Windows XP

Windows XP is being removed from active support based on Microsoft removing support of this operating system. If a machine comes to the Help Desk running Windows XP, this will not be re-imaged or considered for extensive troubleshooting. We will recommend that the machine be upgraded to Windows7 or better if the hardware allows, or if the hardware cannot accommodate this we will recommend that the work unit responsible for this equipment replace the hardware.

Windows 7

Windows 7 is fully supported and all aspects of the operating system is in active support by the Client Services Help Desk

Windows 8

Windows 8 is not currently supported by Client Services. Testing is continuing regarding image builds, backups, configurations and patching in the windows maintenance environment. Full staff training on Windows 8 will take place summer 2014 and the expectation is that it will be fully supported by September 2014.