Dialing

From Help Wiki
  • Campus offices may be reached directly by dialing (360) 867 + the extension number without going through the campus switchboard. You may still reach the automated attendant system by dialing (360) 867- 6000 + the extension number when prompted.
  • All long distance calls are charged after 40 seconds from the time "8" is dialed.
  • Directory Assistance- The preferred method for directory assistance is to search using your preferred search engine. However, directory assistance can be accessed via 8+(area code)+555-1212 at a cost of $0.75 per call. All other directory assistance numbers are blocked due to our system dialing plan.
  • International country and city codes can be found on-line at https://en.wikipedia.org/wiki/List_of_country_calling_codes.
  • US Area Codes can be found on-line https://dialcode.org/North_America/United_States/ .

Emergency Information

  • Emergency: 9-911 or 911
  • Crisis Clinic: 9-360-586-2800 (Emergencies 24/7)
  • Campus Police Services: 6140
  • To call for Emergency Fire or Medical Assistance - Dial 9-911 or 911. Speak calmly and clearly
    • Give this location: The Evergreen State College, 2700 Evergreen Parkway NW, Olympia, WA
    • Building name (Library, Com, CAB, etc.)
    • Floor and Room Number
    • Landmark
    • Give your phone number
    • Give your name
  • 211 (Health and Human Services information and referral M-F 8-5) Dial 9-211
  • Placing personal long distance calls on college provided telephones is prohibited under Article 8, Section 5 of the Washington State Constitution and EAC 174-142-680.

Dialing Instructions and Information

  • Emergency: 9-911 or 911
  • Telephone and Voice Mail-Related Repair or questions: 6182
  • Campus Directory Assistance and Operator: 0
  • To place a call to the Evergreen Campus: Dial (360) 867-6000, + extension number or dial (360) 867 + extension number.
  • Toll Free Numbers: 9 + 1 + 8xx + 7-digit number
  • To place a call to another campus telephone: Dial 4-digit extension number.
  • To place a call to an Olympia, Shelton, Tenino, Rainier, Yelm number: Dial 9 + area code + 7 digits.
  • To place a call to any Washington and out-of-state locations: Dial 8 + area code + number.
  • To dial State Capital number: 9 + (360) + 7 digits
  • Directory assistance: 8 + area code + 555-1212 (fee applies)
  • International Calls: 8 + 011 + country code + city. Additional dialing information available in Olympia U. S. West Directory.
  • Elevator phones: Will automatically dial Police Services when the call button is pressed.
  • Third party or collect: 8 + 0 + area code + 7-digit number, wait for operator to answer.
  • 900 calls are blocked and not permitted on campus phones

Telephone Directories

Campus directories are available for purchase at the Greener bookstore, or on-line here:


System Features

Call Forwarding (Single Line Beige Set) To activate: Pick up handset, dial #1, hear regular dial tone, dial number that calls are to be forwarded to, hang up.

To cancel: Pick up handset, dial #1, hear regular dial tone, hang up.

Put Call on Hold (Single Line Beige Set) To activate: Flash hookswitch, hear special dial tone, dial #4, hang up.

To cancel: Lift handset; or flash hookswitch if you did not hang up.

Transfer a Call (Single Line Beige Set) To activate: Flash hookswitch, hear special dial tone, dial directory number, consult privately, hang up. To bring back a transferred call that has entered voice mail, dial *83 (single line phone only).
Consultation (Single Line Beige Set) To activate: Flash hookswitch, hear special dial tone, dial directory number, consult privately, allow consulted party to hang up, you will be reconnected to your original call.
6-Way Conference (Single Line Beige Set, or Polycom speaker phone) To activate: Flash hookswitch, hear special dial tone, dial desired number, announce conference, flash hookswitch to connect all callers for conference. When conference is completed, hang up.

If you only want to drop one of many people called, have them hang up to maintain the conference with the other parties. CONFIRM they have hung up before discussing anything sensitive.

6-Way Conference (Multi-line Set) To use: Please consult operational booklet for SL 1. This feature allows up to five off-campus conference call locations, unlimited number on-campus.
Ring Again (Single Line Beige Set) To activate: Flash hookswitch, hear special dial tone, dial 11, hear regular dial tone, hang up.

To cancel: Dial 12, hear regular dial tone, hang up.

Call Waiting (Non Voice Mail Stations) To respond: During your conversation, you will hear two quick beeps. To answer new call, flash hookswitch (first call will be put on hold) talk to incoming caller. Flash hookswitch to alternate between callers.
Call Pickup To respond: Lift handset, dial 13, answer call.
Speed Calling To use: Pick up handset, dial #3, hear regular dial tone, dial appropriate speed call entry number, call will automatically be dialed.
Voice Mail To access: Dial 6480 #, extension number #, password #.

To log off: 83.

Express a Message into a Voice Mailbox (phone will not ring): To use: Dial 5480, extension number, leave message.
Call Forward phone to Voice Mail (Single line beige phone To activate: Pick up handset, dial #1, dial 5480, hang up.

To cancel: Pick up handset, dial #1, hear regular dial tone, hang up.

For assistance and training, call the Telecommunications Office, ext. 6182 (Library 1612)