SMS or Voice MFA setup

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This guide will help you set up Multi-Factor Authentication (MFA) using your phone to receive verification codes via text message (SMS) or voice call.

Follow the steps below to configure this method.

Step 1: Switch to other MFA option

Choose your preferred method. We strongly recommend using the Microsoft Authenticator App for its security and convenience.

  • If you wish to choose an option other than the Authenticator App click on the link I want to setup a different option.
  • Chose the phone option
Choose other MFA option

Step 2: Enter Your Phone Number

  • Choose your country and enter your phone number.
  • Select one of the following options:
    • Text me a code (SMS).
    • Call me (voice call).

Step 3: Verify Your Phone

  • You will receive a code via text or a phone call.
  • Enter the verification code into the setup page to confirm your phone number.

Tips for Using Phone-Based MFA

  • Ensure you have reliable cellular coverage when using SMS or voice calls for MFA.
  • Be cautious of potential security risks with SMS, such as SIM-swapping attacks. If possible, consider using the Microsoft Authenticator App instead.
  • Always keep a secondary MFA method (like the Authenticator App or hardware token) as a backup in case of phone issues.

Need Help?

If you encounter any issues during setup, contact the Technology Support Center:

  • Submit a support request at help.evergreen.edu.
  • Stop by the support desk on campus for in-person assistance.